25 managed services support engineer jobs at 20 companies in Rosedale, MD
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1mo
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IT Support Engineer
Washington, District of Columbia, United States
$65k-$80k/yr HybridFull Time
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender
2w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
1mo
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INTERDISCIPLINARY ENGINEER - VH-92 Fleet Support Team Engineer
Patuxent River, Maryland, United States
$102k-$133k/yr OnsiteFull Time
1+ YOEMinimum one year specialized experience equivalent to GS-11: developing program sustainment and acquisition engineering support, managing technical/professional services to sustain weapon systems, and evaluating engineering approaches and standards.
2mo
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Specialized Infrastructure Services - ISSO Support Systems Engineer
Laurel or Jessup
$176k-$282k/yr OnsiteFull Time
15+ YOEProvide ISSO support for information systems: maintain ATO, manage POA&Ms, vulnerability and account management, develop SSPs, perform security assessments, use XACTA; TS/SCI with polygraph and DoD8570 IAT Level 2+ required; ~15 years systems engineering experience.
XACTA, Risk Management Framework (RMF), SECONOPs
1mo
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Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
Washington, District of Columbia, United States
$95k-$102k/yr OnsiteFull Time
Concept Solutions: Provides IT systems and engineering for federal government agencies.
5+ YOEBachelor's degree,5+ years in configuration/change management or related IT discipline,Tier 3 executive support experience,advanced Microsoft 365 troubleshooting,PowerShell and ServiceNow experience,FAA suitability clearance required.
Exchange Online, Outlook Web Access (OWA), Microsoft Teams, Microsoft 365, Planner, Whiteboard, Power Platform, Google Gemini, Google NotebookLM, PowerShell, MFCMAPI, ServiceNow, Power BI, Power Apps, Power Automate, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
3w
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Senior EOD Analyst - Naval Expeditionary Programs Support Services
Alexandria, Virginia, United States
$120k-$160k/yr OnsiteFull Time
10+ YOEBachelor's in engineering/related,10+ years managing technical programs including 3+ years supporting US Navy or Joint acquisition programs; knowledgeable in Navy acquisition, POM/PBIS; active Secret clearance required.
1mo
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Sr. Engineer
Owings Mills, Maryland, United States
$125k-$135k/yr OnsiteFull Time
10+ YOE10+ years IT production support experience in asset management or financial services; ServiceNow/Jira/Confluence/SharePoint/Splunk/Compass; SQL, Informatica, Business Objects, AWS; ITIL knowledge; L2/L3 and on-call support experience.
ServiceNow, Jira, Confluence, Microsoft SharePoint, Splunk, Compass, SQL, Informatica, Business Objects, AWS, Grafana
2w
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Join Our Growing Team - PMS 339!
Washington or Norfolk or San Diego
$72k-$112k/yr OnsiteFull Time
Experience with PMS 339 or similar programs supporting defense training systems, program planning, engineering services, acquisition, lifecycle management, cybersecurity, financial analysis, or training programs.
Virtual Trainers (VT), Part Task Trainer (PTT), Enterprise Resource Planning (ERP), NAVSEA Enterprise Planning System (NEPS), Microsoft PowerPoint
3w
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Technical Program Manager
San Diego or Washington
$170k-$200k/yr OnsiteFull Time
15+ YOE15+ years supporting DoD experimentation/integration events, bachelor\u0002s in engineering, PMP or DAWIA (Level II/III), active TS/SCI, strong program management, cross-service coordination, and excellent communication.
MS Project
1mo
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ServiceNow Customer Service Management (CSM) Developer (373)
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years ServiceNow development experience; implement/support CSM, Flow Designer, IntegrationHub, REST/SOAP, JavaScript; ServiceNow CSA/CAD/CIS-CSM preferred; Agile/SAFe experience; strong troubleshooting and communication skills.
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, UI Builder, Service Portal, Agent Workspace, Now Assist, Virtual Agent, CCaaS, Amazon Connect, Genesys, Five9, NICE, Cisco Contact Center
1mo
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Windows Server Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEMinimum 8 years related engineering experience; experience managing 30+ server/system engineers, service delivery, ITSM support, root cause analysis, multi-vendor Windows operations, ServiceNow, cloud migrations, and strong interpersonal skills.
ServiceNow, VMware, Microsoft Hyper-V, Microsoft Active Directory, Microsoft Entra, Keyfactor, CA, KiteWorks, BeyondTrust, Quest Password Manager, Delinea Privilege Manager, Varonis, AWS GovCloud, AWS, Azure, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP)
3w
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Collections & Member Management Systems Delivery Manager
McLean, Virginia, United States
$69k-$134k/yr HybridFull Time
5+ YOEBachelor's in CS/Engineering required; 5+ years technical project management and delivery in application development/production support and 5+ years in financial services; LOS/FICO experience preferred; strong communication and cross-functional skills.
FICO LOS, ITSM
2w
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Project Coordinator - Stormwater Maintenance
West Chester or Linthicum Heights or Clackamas
OnsiteFull Time
4+ YOEBachelor's or equivalent, minimum 4 years customer service/sales support or order management experience in construction/manufacturing/engineering; strong communication, organizational, problem-solving skills; proficiency with Microsoft Office, Excel, Access, and CRM; willingness to travel ~10% overnight.
Microsoft Office, Microsoft Excel, Microsoft Access, CRM
2mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ years progressive IT leadership supporting government human services or eligibility systems; experience with eligibility platforms, rules engines, cloud (AWS, Azure), DevOps, enterprise architecture, ITIL, and ability to obtain Public Trust clearance; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
3w
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Senior Manager, Information Technology
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
5+ YOE5+ years IT support/service desk management; experience with global, distributed teams; ITIL/process engineering experience; knowledge of Mac OS, Windows, cloud (AWS, Google Compute Engine), VMware, and networking/security; strong communication and change management; AI tool adoption experience preferred.
Mac OS, Windows, AWS, Google Compute Engine, VMware, Microsoft Copilot, ChatGPT Enterprise
1w
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Supervisory IT Specialist
Rockville, Maryland, United States
$144k-$187k/yr OnsiteFull Time
1+ YOERequires one year of GS-13-equivalent specialized experience leading desktop engineering, endpoint support, deployments, patching, vulnerability remediation, configuration management, and contractor services.
Desktop engineering, USA Hire, Microsoft Resume Builder, Microsoft SF-50
1mo
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Technical Relationship Manager, Federal
Washington or United States
RemoteFull Time
5+ YOE5+ years supporting enterprise customers in a TRM role, engineering/consulting experience, experience with virtualization (VMware, Citrix, Microsoft RDS), networking (TCP/IP, DHCP, DNS, VLANs, 802.1x, RADIUS), IGEL product management, directory services (LDAP, Active Directory), Windows/Linux troubleshooting; PowerShell/bash/python familiarity.
IGEL, VMware Horizon, Citrix Virtual Apps and Desktops, Microsoft Remote Desktop Services, Active Directory, LDAP, PowerShell, bash, python, Oracle, MSSQL, MySQL
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