1mo
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
DCBBS
1mo
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
DCBBS, HVAC, liquid cooling
1mo
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Bachelor's degree preferred, strong hands-on HVAC/liquid cooling and thermal experience, troubleshooting and field service expertise, project management skills, full professional communication, willingness to travel up to 40%.
DCBBS
2w
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers, program management, field service operations, service logistics, and customer-facing incident management.
Salesforce/SFDC
2w
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers with program management expertise, experience with field service operations, hardware deployment, and spares/logistics.
Salesforce/SFDC
6d
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Principal Network Engineer z/OS
Saint Paul or Atlanta or Cupertino or New York City or Chicago or Denver or Charlotte or Brookfield or Earth City
$120k-$141k/yr HybridFull Time
7+ YOE7+ years IT experience managing mainframe network services; expertise with z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX, Connect:Direct, SMP/E; associate degree or equivalent; on-call support.
IBM z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX Session Manager, Connect:Direct, FTP, SFTP, FTPS, FTP-AT/TLS, SMP/E
1w
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Director, Global Personalized Support
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
$201k-$402k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in high-tech service delivery with 5+ years leading multi-layered global teams; bachelor's in CS/IT/Engineering required, master’s preferred; strong escalation, strategic, and cross-functional leadership skills.
2w
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
3mo
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Sr. Manager, Networking Service Support
Santa Clara or Dallas
$153k-$215k/yr OnsiteFull Time
5+ YOEMinimum 5 years in networking/communications; BS/MS in engineering/sciences/photonics; MBA a bonus.
Networking systems, Field service management, Logistics
3mo
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Principal IT Product Manager-AI Support
Santa Clara, California, United States
$164k-$266k/yr HybridFull Time
12+ YOE12+ years PM experience in technology or IT CX; AI-powered solutions; Salesforce Service Cloud and Omnichannel; AI integration; Bachelors/Masters in CS/Engineering/Business; MBA a plus.
SFDC Service Cloud, Omnichannel, AI/ML platforms, Cloud architectures
3mo
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Supervisor, Administrative Assistant - Apple Services Engineering
Cupertino, California, United States
OnsiteFull Time
3+ YOE1+ Mgmt3+ years admin/EA experience; 1+ year people management; discretion; Bachelor's or AA or equivalent.
iCal, Keynote, Mail, eApproval, macOS, Quip, Box, Confluence
1w
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years enterprise SaaS experience, 5+ years people leadership; proven enterprise implementations; strong APIs/integrations, SQL/JSON/XML, Python; HR Tech (ATS/HRIS) experience and executive stakeholder management.
APIs, ATS, HRIS, SQL, JSON, XML, Python
1w
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
APIs, SQL, JSON, XML, Python
1w
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AGS Regional Operations Manager
Boise or Hillsboro or Santa Clara
$140k-$193k/yr OnsiteFull Time
Forecast financial and manpower needs, manage startups and warranty/service operations, hire/train customer engineers, ensure customer satisfaction and safety, and support regional business growth.