17 managed services support engineer jobs at 14 companies in Sanborn, NY
2mo
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Technical Support and Services, Hardware (258494)
Toronto, Ontario, Canada
OnsiteFull Time
3+ YOEUniversity degree in CS/Engineering, 3+ years supporting mission-critical enterprise infrastructure; hands-on Windows and Linux administration, VMware (ESXi, SRM, VRA, Horizon), HPE server hardware, Active Directory, SSO, certificate management, DR, and 24x7 on-call support experience.
Windows Server, Linux, VMware ESXi, Site Recovery Manager (SRM), vRealize Automation (VRA), VMware Horizon, VDI, HPE, RAID, NIC, iLO, OneView, Microsoft System Center, Red Hat, Active Directory, Single Sign-On (SSO), Certificate Authority
1mo
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Ingénieur(e) d’applications de services
Calgary or Edmonton or Toronto or British Columbia or Montréal
$91k-$137k/yr HybridFull Time
10+ YOEBachelor's in electrical engineering, P.Eng. or eligibility, 10+ years electrical systems engineering experience, expertise in power systems, automation or energy digital, strong client and proposal support experience.
ETAP, SKM, Microsoft Office, Adobe Acrobat
2mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
1w
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Support Delivery Lead
Toronto, Ontario, Canada
RemoteFull Time
10+ YOE6+ MgmtRequires 10+ years in technical support or software engineering, including 6+ years leading technical support engineering or software engineering teams, with application, infrastructure, automation, and cross-functional leadership experience.
AI
1mo
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Senior Field Specialist, Managed Services (12-month contract)
Toronto, Ontario, Canada
$70k-$88k/yr FieldFull Time, Contract
5+ YOEDiploma or university degree in computer science/engineering, 5+ years IT systems implementation/support, valid driver's license and vehicle, EM/IT systems and network knowledge, ability to travel across GTA.
Office 365
3mo
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Senior Manager, AWS Technical Support
Mississauga, Ontario, Canada
$150k-$165k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree in Engineering, IT, Data Science, or equivalent; 10+ years in technical support, cloud operations, or IT services; 5–7 years leading support teams; hands-on AWS expertise and enterprise support experience.
Amazon Web Services (AWS), AWS PLS, Ingram Micro Xvantage, Agent copilots, Conversational AI, Automated diagnostics, Intelligent case routing, Knowledge-Centered Service (KCS), EC2, S3, RDS, VPC, Lambda, DevOps, SRE
3mo
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Senior, Cloud Engineering (256282)
Toronto, Ontario, Canada
OnsiteFull Time
5+ YOEMinimum 5 years cloud/software engineering experience with 2+ recent years on Google Cloud Platform; hands-on experience with GCP services, IaC (Terraform), CI/CD tools, config management, Bash/Powershell; Level 3 support and strong technical communication.
Google Cloud Platform (GCP), Google Cloud VMware Engine (GCVE), Cloud SQL, AlloyDB, Virtual Private Cloud, Anthos Service Mesh, Cloud DNS, Cloud Load Balancing, Cloud NAT, Cloud Router, Cross-Cloud Interconnect, Network Telemetry, VPC Service Controls, Persistent Disks, Backup and DR Service, Cloud Storage, BigQuery, Cloud Billing, Google Kubernetes Engine, Docker, Go, Python, Terraform, Git, Microsoft Azure, Microsoft Azure DevOps, Jenkins, GitHub Enterprise, Saltstack, Puppet, Red Hat Ansible, Chef, Bash, Powershell, Linux, VM Manager
2mo
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OPS/MVS System Automation Engineer
Buffalo, New York, United States
$100-$106/hr RemoteFull Time
5+ YOERequires 5+ years in mainframe system automation, REXX scripting, IBM Z production support, incident troubleshooting, IT service management processes, and strong written and spoken English.
Broadcom OPS/MVS, IBM Z, IBM SA/NetView, REXX, Confluence, Jira, GitHub
2mo
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Bilingual Technical Support Specialist (French & English)
Mississauga or Canada or United States
$58k-$86k/yr OnsiteFull Time
Bilingual English/French, Bachelor’s in biomedical/electrical/mechanical engineering, hands-on technical experience (internships or entry roles), ability to read schematics/manuals, document issues, and use order/contact management systems; MS Word/Excel/PowerPoint proficiency; travel within U.S. and Canada as required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Order Management System
3w
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US- Escalation Manager (Customer Support)
United States or Mississauga or Salt Lake City
$95k-$105k/yr RemoteFull Time
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.
2mo
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Project Engineering Coordinator
Pickering, Ontario, Canada
HybridFull Time
University degree preferred; experience supporting construction, manufacturing, or engineering services projects; skills in stakeholder management, safety, quality assurance, communication, organization, and problem solving; willing to work in both field and office and undertake radiological work once trained.
1w
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Lead, Reliability Engineering
Toronto, Ontario, Canada
$122k-$212k/yr OnsiteFull Time
Requires cloud and on-premises deployment and support, deep observability, incident/problem/change management, automation, AIOps, and leadership experience; Agile, financial services, SRE, DevOps, and ITIL knowledge preferred.
AWS, Azure, Dynatrace, Ansible, AIOps, NoOps, Site Reliability Engineering (SRE), DevOps, ITIL, Agile
2mo
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Senior Manager, Technology Strategy & Enablement (264966)
Toronto, Ontario, Canada
OnsiteFull Time
8+ YOE8+ years in financial services/consulting with strategy and operations experience; bachelor’s in computer science, engineering or related; experience supporting senior executives; strong analytical, communication, and MS Office skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Repair and Tool Technician
Buffalo, New York, United States
$20/hr OnsiteFull Time
Evaluating and repairing small engines, outdoor power equipment, and handheld electrical devices; providing customer service for tool rental and repairs; maintaining and managing tool inventory.
2mo
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Manager Development FCC
Toronto or Mississauga
$176k-$188k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years software engineering experience with 3+ years engineering management; Canadian work authorization; expertise across Java back-end services, SQL/Oracle/MS SQL, Control-M, Agile, production support, and strong communication and people leadership skills.
Control-M, Dataphile, Broadridge, Snowflake, Talend, Angular, React, Java, Microsoft SQL Server, Oracle, LinkedIn Hiring Assistant
1d
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Technical Account Manager - Engine by Starling
Toronto, Ontario, Canada
HybridFull Time
Experience in service desk or client-facing platform support, incident and problem management, cloud-based SaaS systems, technical communication, client relationship building, analysis, and autonomous collaboration.
SaaS, APIs, cloud platforms, Slack, MacBooks
2mo
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Director, Global Fraud Technology - Service Reliability & Production Engineering (264923)
Toronto or Bogotá or Bangalore or Chennai or Canada or Mexico or Peru or Chile or Uruguay or North America
OnsiteFull Time
10+ YOE5+ Mgmt10+ years technology leadership with 5+ years leading production support/SRE or enterprise operations; deep ITSM, incident/change/problem management, cloud (GCP/Azure) experience, observability and operational risk expertise.
Splunk, Dynatrace, Google Cloud Platform (GCP), Azure
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