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2 manager deployed support services jobs at 2 companies in California

2mo
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Head of Customer Support
San Jose, California, United States
$175k-$225k/yr OnsiteFull Time
AiPrise
AiPrise: Builds a compliance operating system that helps fintechs, marketplaces, banks, and platforms automate KYC, KYB, AML, fraud, and monitoring at scale.
10+ YOE10+ Mgmt10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear.
Zendesk, Intercom, Linear, Microsoft Excel
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1mo
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Head of Customer Experience
San Francisco, California, United States
$145k-$190k/yr OnsiteFull Time
Parafin
Parafin: Embedded financial infrastructure for small business platforms.
10+ YOE5+ Mgmt10+ years in customer support/experience with 5+ years managing managers; experience scaling CX, deploying AI/automation, owning CX metrics, and partnering cross-functionally; Zendesk experience preferred.
Zendesk
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