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7 manager of cx jobs at 7 companies in Pacifica, CA

3mo
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Sr. Manager of CX Enablement
New York or San Francisco
$150k-$180k/yr RemoteFull Time
Imprint
Imprint: Provides-branded credit cards and loyalty platforms for consumer brands.
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
Salesforce, Zendesk Guide, Zendesk Support, Maestro QA, Klaus, Playbox, Stella Connect, Tether AI, Sierra AI, Ada, Decagon, Forethought
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1d
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Staff Program Manager - Voice of the Customer Programs
San Mateo, California, United States
$166k-$205k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
4+ YOERequires 4+ years of program management, 3+ years in CX, market research, or customer insights, Qualtrics experience preferred, qualitative research expertise, cross-functional influence, and a relevant bachelor's degree or equivalent.
Qualtrics, ChurnZero
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1mo
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Manager/Director of Hardware Engineering
Santa Clara, California, United States
OnsiteFull Time
Baya Systems
Baya Systems: Designs semiconductor fabric IP and chiplet design software.
8+ YOE2+ Mgmt8+ years in ASIC/IP development with 2–3+ years managing RTL and DV engineers; expertise in high-speed protocols, SystemVerilog/Verilog, UVM/OVM, and EDA flows; BS/MS in EE/CE or related.
SystemVerilog, Verilog, UVM, OVM, PCIe, UCIe, CXL, Ethernet, SerDes, EDA
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1d
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Director of Customer Experience
Oakland, California, United States
$150k-$180k/yr RemoteFull Time
Dutch
Dutch: Providing virtual veterinary consultations and prescription services for pets.
8+ YOE3+ MgmtRequires 8+ years in customer experience or operations, including 3+ years leading teams; experience scaling CX in DTC, health, or subscription businesses, with strong analytics, communication, retention, and cross-functional leadership.
Zendesk, Intercom, Kustomer, Gorgias, Gladly, AI
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1mo
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Head of Customer Experience
San Francisco, California, United States
$145k-$190k/yr OnsiteFull Time
Parafin
Parafin: Embedded financial infrastructure for small business platforms.
10+ YOE5+ Mgmt10+ years in customer support/experience with 5+ years managing managers; experience scaling CX, deploying AI/automation, owning CX metrics, and partnering cross-functionally; Zendesk experience preferred.
Zendesk
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3mo
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Sr. Director of Product Marketing
San Jose, California, United States
$240k-$300k/yr OnsiteFull Time
Astera Labs
Astera LabsNASDAQ: ALAB: Designs connectivity solutions for cloud and AI infrastructure.
12+ YOELead GTM strategy for fabric switch and memory controller products; drive positioning, messaging, and competitive strategy; collaborate with engineering, sales, and executive leadership.
PCIe, CXL, UALink, Cosmos software Suite
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2mo
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Sr. Director Marketing, North America
San Francisco, California, United States
$250k-$275k/yr OnsiteFull Time
MoEngage
MoEngage: Omnichannel customer engagement platform providing marketing automation and analytics.
12+ YOE5+ Mgmt12+ years in B2B marketing for high-growth enterprise SaaS; leading NA region; build and own regional marketing, pipeline, and brand; strong MarTech domain knowledge; executive presence; hands-on operator.
MarTech, CDP, Marketing Automation, CX
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