59 member services specialist jobs at 18 companies in Wayne, MI
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Member Services Specialist
St. Clair Shores, Michigan, United States
$16-$25/hrOnsiteSeasonal
Safe Harbor Marinas: Largest owner and operator of marinas in the United States.
High school diploma preferred; prior marina or customer service experience preferred; proficient in Microsoft Office; ability to sit long periods and lift 10 pounds; strong interpersonal skills.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Provide member service at checkout and entrance/exit areas, process purchases/returns, resolve member issues, promote products, maintain safety and security, and assist with training.
Advia Credit Union: Provides personal and commercial banking services and loan products.
Provide phone-based member service, manage accounts, recommend products, strong communication, willingness to learn and be coached; Spanish proficiency preferred.
Vibe Credit Union: A member-owned financial cooperative providing banking and lending services.
High school diploma or equivalent required; customer or member service experience preferred. Requires strong service, consultative sales, communication, multitasking, accuracy, and lending familiarity.
Zeal Credit Union: Provides banking and lending services to credit union members.
0.5+ YOE6+ months customer service, high school diploma, cash-handling and drawer balancing experience preferred, strong problem-solving, attention to detail, punctuality, and excellent communication.
VASA Fitness: Operates high-value health clubs with premium fitness amenities.
1+ YOERequires strong communication, professionalism, multitasking, independent work, customer service experience, and interest in health and fitness; membership sales preferred. Background check required.
AO Garcia Agency: Sells life and supplemental health insurance to working families.
No prior experience required; comprehensive training provided. Strong communication and interpersonal skills, ability to work independently in a remote environment, coachable attitude; customer service or sales experience is an asset.
Michigan Schools & Government Credit Union: Member-owned credit union providing consumer financial services.
0.5+ YOEHigh school diploma/GED, 6+ months teller or retail cashier experience; or 1 year member-facing financial services; or 2 years retail sales or an associate degree. Strong member service, cash handling, transaction processing, and cross-selling skills.
Customer Retention Specialist - State Farm Agent Team Member
Macomb, Michigan, United States
$40k-$58k/yrOnsiteFull Time
Tammy Johnson State Farm: Local insurance agency providing auto, home, and life coverage.
Customer-service focused role requiring strong phone communication, organization, attention to detail, and the ability to obtain state property & casualty and life insurance licenses; training provided.
Detroit Wayne Integrated Health Network: Provides integrated behavioral healthcare and community support services.
4+ YOEBachelor's degree in related field, 4 years member-relations or dispute-resolution or customer service experience, Michigan driver's license, knowledge of MDHHS/Mental Health Code, strong reporting and investigation skills.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Costco WholesaleNASDAQ: COST: Operates membership-only warehouse clubs selling a variety of goods.
Managing hearing center operations and staff, performing licensed hearing aid dispenser duties, mentoring apprentices, maintaining licensing and safety, and providing member-focused service.
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Lead store team members, deliver excellent customer service, perform store opening/closing and operations, strong communication, ability to obtain RSS certification; retail/auto parts experience and ASE preferred; bilingual candidates encouraged.
YMCA of Metropolitan Detroit: Provides youth development, wellness, and community social responsibility programs.
18+ years old, current CPR/AED within 6 months, technical skill with fitness equipment, preferred 6–12 months customer service or cleaning experience, ability to engage members and maintain cleanliness.
Community Choice Credit Union: Member-owned financial institution providing banking and lending services.
2+ YOE2–5 years commercial lending or portfolio experience; ability to analyze financial statements, perform debt service analysis, ensure regulatory compliance, and manage member relationships.
GreenShield: Integrated health insurance and digital healthcare services provider.
Contact centre or member service experience handling complex or escalated concerns, with strong conflict resolution, communication, analytical, documentation, organizational, and collaboration skills.
Customer Retention Specialist - State Farm Agent Team Member
Birmingham, Michigan, United States
$40k-$60k/yrOnsiteFull Time
Mike Goodwin State Farm Agency: Local insurance agency offering auto, home, and life coverage.
Ability to obtain state insurance licenses, strong interpersonal and problem-solving skills, detail-oriented, comfortable with service/sales conversations, basic Microsoft Office and CRM skills; customer service or account management experience preferred.
American 1 Credit Union: Provides personal and business banking services to local members.
High school diploma/GED, prior customer service and sales experience, knowledge of banking products, strong communication and coaching skills, Microsoft Office familiarity.