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Senior Network Operations Center (NOC) Engineer | Contact Center (Remote)
Dallas or Louisville or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or San Francisco
$81k-$100k/yr RemoteFull Time
Extensive hands-on experience with Cisco contact center and collaboration technologies, SIP/CUBE, VMware, scripting (PowerShell/Python/Bash), ServiceNow and LogicMonitor; Tier 3 incident ownership and on-call support in a 24x7 operations model.
ServiceNow, LogicMonitor, PowerShell, Python, Bash, VMware vSphere/ESXi, Cisco Unified Contact Center Enterprise (UCCE), ICM, Cisco Voice Portal (CVP/Call Studio), Finesse, CUIC, ECE, CUSP, Webex Contact Center, Webex Suite, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Expressway, Cisco Voice Gateways, Cisco Unified Border Element (CUBE), SIP, IVR
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Pre-Award: Operations Research/Systems Analysis (ORSA) Tech
Aberdeen or Washington or Tampa or Bedford or Dayton
OnsiteFull Time
5+ YOEActive DoD Top Secret/SCI clearance, bachelor's degree in an appropriate field, 5 years' experience, and experience with engineering analysis (CAD, FEA, CFD), modeling and simulation, software/tool development, instrumentation, and knowledge management across NIPRNet/SIPRNet/JWICS.
CAD, FEA, CFD, NIPRNet, SIPRNet, JWICS
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ES Data Ops Strategist
Indianapolis or Atlanta
HybridFull Time
4+ YOE4+ years in data operations/engineering or technical BI; strong SQL and Python; experience building/monitoring data pipelines, data models, validation/tests (dbt or Python); familiarity with Snowflake/BigQuery/Airflow and REST APIs; knowledge of PII handling.
SQL, Python, dbt, Snowflake, BigQuery, Airflow, REST APIs, HRIS