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2 msp technician jobs at 1 company in Wisconsin

2mo
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Dispatcher
Germantown, Wisconsin, United States
OnsiteFull Time
TeamLogic IT
TeamLogic IT: Private managed IT services franchise system providing outsourced IT support, cybersecurity, cloud, and consulting to businesses.
Coordinate and prioritize incoming IT service requests, assign and schedule technicians, monitor SLAs, maintain ticketing records, communicate with clients, and generate service reports. Experience in MSP dispatch or service coordination preferred.
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2mo
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Dispatcher
Germantown, Wisconsin, United States
OnsiteFull Time
TeamLogic IT Germantown & Waukesha
TeamLogic IT Germantown & Waukesha: Locally owned managed IT services provider serving small and midsize businesses in southeastern Wisconsin.
Coordinate and prioritize incoming IT service requests, assign and schedule technicians, monitor ticket progress, and generate SLA performance reports; strong organization and customer-service skills required; MSP/dispatch experience preferred.
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