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Support Analyst II
Bryan, Texas, United States
OnsiteFull Time
Provide onsite technical support, document tickets, maintain SLAs, resolve Level I escalations, participate in on-call rotations, and troubleshoot Windows, virtualization, networking, and Microsoft cloud technologies.
Ticketing Software, Remote Support Tools, Active Directory, VMware, Hyper-V, Microsoft Windows/Servers, DHCP, DNS, VLAN, Azure AD, Microsoft 365, IT Glue
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Analyst, IT Data Center Operations
Round Rock, Texas, United States
$65k-$84k/yr OnsiteFull Time
5+ YOE5+ years data center experience; strong knowledge of server, storage, and network hardware; OS and networking troubleshooting; familiarity with DCIM, ticketing, and monitoring; relevant technical certifications preferred.
DCIM, ServiceNow
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Analyst, IT Data Center Operations
Round Rock, Texas, United States
$65k-$84k/yr OnsiteFull Time
5+ YOEMinimum 5 years data center experience; strong knowledge of server, storage, and networking hardware; OS and networking troubleshooting; familiarity with DCIM and ticketing; relevant technical certifications preferred.
DCIM, ServiceNow