Tampa or Miramar or Florida or Tennessee or Texas or South Carolina
RemoteFull Time
UDT: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
4+ YOE3–4+ years NOC/technical support experience with networks, routers/switches, DNS/SMTP/SNMP; CCNA (required) or CCNP (preferred), Fortinet FCA (required) or FCP (preferred), ITIL preferred; proficiency with ticketing systems and Microsoft Office.
Tampa or Miramar or Florida or Tennessee or Texas or South Carolina
HybridFull Time
UDT: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
4+ YOE2+ years networking and 4+ years NOC/technical support experience preferred; experience with routers, switches, DNS, SMTP, SNMP, VPN, Citrix; ConnectWise/PSA ticketing experience; customer-focused; Microsoft Office proficiency; ability to travel to Miramar, FL; lifting up to 25 lb.
ConnectWise, Microsoft Office, VPN, Terminal Services, Citrix, Professional Service Automation (PSA), PBX, VoIP, POTS, PSTN, Windows Server