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NOC II Engineer
Fort Lauderdale, Florida, United States
OnsiteFull Time
4+ YOE4+ years in IT operations or NOC/help desk, experience with network/server monitoring, knowledge of TCP/IP and routing protocols, customer service and diagnostic skills.
TCP/IP, Cisco, OSPF, BGP, MPLS, SolarWinds, Nagios
1mo
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NOC Engineer II
Tampa or Miramar or Florida or Tennessee or Texas or South Carolina
RemoteFull Time
4+ YOE3–4+ years NOC/technical support experience with networks, routers/switches, DNS/SMTP/SNMP; CCNA (required) or CCNP (preferred), Fortinet FCA (required) or FCP (preferred), ITIL preferred; proficiency with ticketing systems and Microsoft Office.
ConnectWise, Microsoft Office Suite
1mo
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NOC Engineer I
Tampa or Miramar or Florida or Tennessee or Texas or South Carolina
HybridFull Time
4+ YOE2+ years networking and 4+ years NOC/technical support experience preferred; experience with routers, switches, DNS, SMTP, SNMP, VPN, Citrix; ConnectWise/PSA ticketing experience; customer-focused; Microsoft Office proficiency; ability to travel to Miramar, FL; lifting up to 25 lb.
ConnectWise, Microsoft Office, VPN, Terminal Services, Citrix, Professional Service Automation (PSA), PBX, VoIP, POTS, PSTN, Windows Server
1mo
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Service Desk Supervisor
Miramar, Florida, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in NOC/Service Desk/Engineering, 2+ years leading teams, experience with ticketing systems and RMM, proficiency with Microsoft O365, Intune, SCCM, ITIL, strong communication, KPI reporting, and customer escalation management.
ConnectWise, MSPBots, RMM, Microsoft O365, Intune, SCCM, ITIL