Hotwire Communications: Providing fiber-optic internet, television, and voice services.
4+ YOE4+ years in IT operations or NOC/help desk, experience with network/server monitoring, knowledge of TCP/IP and routing protocols, customer service and diagnostic skills.
Tampa or Miramar or Florida or Tennessee or Texas or South Carolina
RemoteFull Time
UDT: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
4+ YOE3–4+ years NOC/technical support experience with networks, routers/switches, DNS/SMTP/SNMP; CCNA (required) or CCNP (preferred), Fortinet FCA (required) or FCP (preferred), ITIL preferred; proficiency with ticketing systems and Microsoft Office.
UDT: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
5+ YOE2+ Mgmt5+ years in NOC/Service Desk/Engineering, 2+ years leading teams, experience with ticketing systems and RMM, proficiency with Microsoft O365, Intune, SCCM, ITIL, strong communication, KPI reporting, and customer escalation management.
ConnectWise, MSPBots, RMM, Microsoft O365, Intune, SCCM, ITIL