2w
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Operations & Technology Sr Manager
New York City or Washington or Colorado or California or Charlottesville or Houston or Georgia or Raleigh or Massachusetts or Dallas or Illinois or United States
$104k-$183k/yr OnsiteFull Time
5+ YOE5+ years in legal operations/technology or related function; experience managing legal spend, vendor governance, e-billing (LEDES/Legal Tracker), Excel and BI (Power BI, Tableau); negotiation, project delivery, and AI/automation experience.
Legal Tracker, LEDES, e-billing, Microsoft Excel, Power BI, Tableau
2w
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Operations & Technology Sr Manager
New York or Monterey or Boulder or Chicago or Boston or Washington or Georgia or Raleigh or Dallas or Houston or Charlottesville
$104k-$183k/yr OnsiteFull Time
5+ YOE5+ years in legal operations or related function, experience managing outside counsel spend and e-billing (e.g., Legal Tracker), strong vendor governance, Excel and BI (Power BI/Tableau) proficiency, and practical AI/automation experience.
Legal Tracker, Microsoft Excel, Power BI, Tableau
2mo
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Manager, Design Operations
McLean or San Francisco or Richmond or New York
OnsiteFull Time
5+ YOE5+ years design/program management, operations, cross-functional collaboration; experience with design tools, design systems; leadership in project delivery and stakeholder management.
Design tools, Design systems
1mo
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Senior Consultant, Marketing Technology
Richmond, Virginia, United States
HybridFull Time
3+ YOE3+ years in marketing systems operations or related field; hands-on MarTech administration, intake and requirements management, stakeholder coordination, project management, and strong communication skills.
Reach, Aprimo DAM, Monday.com, Sprout
1mo
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Organizational Change Management Lead
Richmond, Virginia, United States
HybridFull Time
8+ YOE8+ years in OCM or transformation consulting, experience designing and executing OCM strategies for large-scale technology/platform implementations, strong stakeholder management, and ability to operate in structured programs; insurance experience and Prosci/CCMP preferred.
Guidewire, Sapiens, Majesco, Insurity
1mo
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Director, Outsourced Services (Req#1276)
Herndon or Glen Allen or Fulton or King of Prussia or Durham
$130k-$175k/yr OnsiteFull Time
10+ YOEBachelor's in IT/Business or equivalent, PMP preferred, 10+ years in technology operations/services management, vendor/contract management expertise, proficiency with NetSuite OpenAir, ServiceNow, Power BI, and advanced Excel.
NetSuite OpenAir, ServiceNow, Microsoft Power BI, Microsoft Excel
6d
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Managing Director, CX AI Delivery
Boston or Charlottesville or Durham or Columbus
$208k-$275k/yr RemoteFull Time
10+ YOE10+ years leadership in consulting or enterprise CX/contact center operations, P&L ownership, experience with contact center technologies and AI, strong executive communication and strategic skills.
Genesys, Five9, AWS Connect, Google, Salesforce, Zendesk, Cresta, ElevenLabs