2w
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Operations & Technology Sr Manager
New York City or Washington or Colorado or California or Charlottesville or Houston or Georgia or Raleigh or Massachusetts or Dallas or Illinois or United States
$104k-$183k/yr OnsiteFull Time
5+ YOE5+ years in legal operations/technology or related function; experience managing legal spend, vendor governance, e-billing (LEDES/Legal Tracker), Excel and BI (Power BI, Tableau); negotiation, project delivery, and AI/automation experience.
Legal Tracker, LEDES, e-billing, Microsoft Excel, Power BI, Tableau
2w
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Operations & Technology Sr Manager
New York or Monterey or Boulder or Chicago or Boston or Washington or Georgia or Raleigh or Dallas or Houston or Charlottesville
$104k-$183k/yr OnsiteFull Time
5+ YOE5+ years in legal operations or related function, experience managing outside counsel spend and e-billing (e.g., Legal Tracker), strong vendor governance, Excel and BI (Power BI/Tableau) proficiency, and practical AI/automation experience.
Legal Tracker, Microsoft Excel, Power BI, Tableau
6d
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Director, Solutions Delivery - Technology
Manassas or Urbandale or Wilmington
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in business technology or related fields, 5+ years leading business-facing technology teams, deep insurance operations knowledge, experience with process design, AI/automation, and solution delivery; Bachelor’s required, Master’s preferred.
Guidewire
5d
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Managing Director, CX AI Delivery
Boston or Charlottesville or Durham or Columbus
$208k-$275k/yr RemoteFull Time
10+ YOE10+ years leadership in consulting or enterprise CX/contact center operations, P&L ownership, experience with contact center technologies and AI, strong executive communication and strategic skills.
Genesys, Five9, AWS Connect, Google, Salesforce, Zendesk, Cresta, ElevenLabs