1 platform operations manager job at 1 company in Anthony, TX

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Director, Customer Care
El Paso or United States
OnsiteFull Time
Elovate
ElovateToronto Stock Exchange: CSU: Automated traffic enforcement and safety technology for government agencies.
7+ YOE7+ years in contact center or customer operations leadership; experience standing up/scaling Help Desk; strong analytics, KPI definition, cross-functional partnering, and senior stakeholder communication; proficiency with contact center platforms, CRM, ticketing, and Microsoft Office.
Microsoft Office Suite, Lean, Six Sigma, ITIL