1 platform operations manager job at 1 company in Boone, NC
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Customer Service Solutions Manager
Ashland City or Johnson City
HybridFull Time
6+ YOE6+ MgmtBachelor's degree required; 6+ years leading customer service or contact center operations; 5+ years managing customer service technology platforms; experience with implementations, integrations, automation, routing, and omnichannel solutions.
Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, SMS, AI, chatbots