10+ YOERequires 10+ years of progressive leadership experience, a bachelor's degree, Mexico regulatory knowledge, strong stakeholder and project leadership, analytical skills, Microsoft Office and enterprise platform proficiency, fluent English, and Spanish.
ElovateToronto Stock Exchange: CSU: Automated traffic enforcement and safety technology for government agencies.
7+ YOE7+ years in contact center or customer operations leadership; experience standing up/scaling Help Desk; strong analytics, KPI definition, cross-functional partnering, and senior stakeholder communication; proficiency with contact center platforms, CRM, ticketing, and Microsoft Office.