2 platform support engineer jobs at 2 companies in Kankakee, IL
1w
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Data Platform Engineer II - Corporate Office (Austin, MN preferred)
Austin or Willmar or Eden Prairie or Des Moines or Chicago or Naperville or Kansas City or Urbandale or Lenexa
$114k-$159k/yr OnsiteFull Time
7+ YOEBachelor's degree and 7+ years supporting enterprise data/platforms; experience with CI/CD, automation, Python/SQL, cloud platforms, tooling roadmaps, and developer enablement.
Python, SQL, Incorta, Apigee, Google Cloud Platform (GCP), BigQuery, Cloud Storage, Composer/Airflow, Pub/Sub, Dataflow, Dataproc, Artifact Registry, Kubernetes/GKE, Cloud Build, Azure DevOps, GitHub, GitHub Actions, Jenkins
1mo
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Customer Care AI Program Lead
Bolingbrook, Illinois, United States
$80k-$106k/yr HybridFull Time
5+ YOE5+ years in customer support/contact center operations, 2+ years with AI/automation or conversational platforms, experience prioritizing journeys for automation, designing KPIs and QA programs, working with product/engineering/operations and BPO partners, strong analytics and communication skills.
Gladly, Sierra, Ada, LivePerson, Dialogflow