9 platform support specialist jobs at 9 companies in Berkeley, CA
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Paraform: Marketplace connecting hiring companies with specialized recruiters and AI.
Recruiter-facing support experience with strong written communication, prioritization, judgment, systems thinking, and ownership; ability to troubleshoot platform, submission, approval, and payout issues.
Checkr: AI-powered platform for background checks and identity verification.
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
Nash: Provides an API-based platform for last-mile delivery orchestration.
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Pacific Service Credit Union: Full-service member-owned credit union providing banking and loan products.
2+ YOEHigh school diploma, 2+ years credit union/teller experience, proficiency with Microsoft Office, digital banking platforms; knowledge of IRAs, subpoenas, powers of attorney; strong communication and problem-solving skills.
User Operations Specialist, Platform Responsibility
San Jose, California, United States
$70k-$104k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
Bachelor's degree; technical support or user/product operations experience; understanding of mobile-video products; basic coding and data skills (Excel formulas, SQL, Python/pandas/numpy); flexibility for shift work.
Apple Ads - Platform Operations Business Specialist
Cupertino, California, United States
OnsiteFull Time
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Provide cross-functional business solutions and external support for Apple Ads customers; collaborate with internal and external partners and advocate for the Apple Ads business.
Probably Genetic: Provides genetic testing and diagnostic software for rare diseases.
Provide multi-channel patient support with a patient-first mindset, strong written/verbal communication, experience with support platforms (Zendesk), case documentation, and cross-functional escalation skills.