14 platform support specialist jobs at 13 companies in Walnut Creek, CA
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Platform Specialist, Apple Ads
San Francisco, California, United States
OnsiteFull Time
Demonstrated success required for a Platform Specialist role supporting Strategic Accounts within Apple Ads.
1mo
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Supply Support Specialist
San Francisco, California, United States
$80k-$100k/yr OnsiteFull Time
Recruiter-facing support experience with strong written communication, prioritization, judgment, systems thinking, and ownership; ability to troubleshoot platform, submission, approval, and payout issues.
Ashby, Greenhouse, Slack
2mo
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Customer Support Specialist
Nashville or Denver or San Francisco or Santiago
$17-$21/hr HybridFull Time
1+ YOE1+ years customer support in high-volume environments; strong verbal/written communication; ability to troubleshoot software and hardware across platforms; multitasking, prioritization, and resilience.
5d
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Sr. IT Support Specialist
San Francisco, California, United States
$100k-$121k/yr OnsiteFull Time
3+ YOEBachelor’s degree or equivalent experience, 3+ years of corporate IT support, 2+ years of executive support, platform troubleshooting, identity management, endpoint management, networking, and ability to lift 50 pounds.
OSX, Windows, iOS, Android, Okta, SCIM, SAML, OAuth, JAMF, Meraki, Google Apps, Microsoft Office 365, Atlassian
2mo
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Technical Support Specialist , UK
United Kingdom or San Francisco
£40k-£60k/yr RemoteFull Time
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Datadog, New Relic, Grafana, Pylon, Zendesk
1mo
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
3mo
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Digital Support Specialist
Burlingame, California, United States
OnsiteFull Time
Bachelor's degree with 1 year experience, or Associate with 3 years, or HS diploma with 6 years; strong web tech knowledge (HTML, CSS, JavaScript); Adobe Creative Suite; WordPress; Canva; SEO; Frontify; email platforms.
HTML, CSS, JavaScript, Adobe Creative Suite, WordPress, Illustrator, InDesign, Canva, Frontify, Salesforce, Action Network, Hustle, After Effects, Premiere Pro
6d
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Lead System Specialist - Email Platform & Consent Infrastructure
San Francisco, California, United States
$150k-$227k/yr OnsiteFull Time
10+ YOE10+ years in platform operations, technical program management, or systems engineering, with expertise in compliance-sensitive data infrastructure, enterprise delivery, process improvement, and cross-functional support operations.
Salesforce Data Cloud, Marketing Cloud Engagement, DevOps
1w
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Social Media Support Specialist (FC, Weekend Shift, Sunday to Thursday)
Foster City, California, United States
$100k-$145k/yr HybridFull Time
4+ YOERequires 4+ years of social media support experience, strong public-facing writing, platform expertise, support and payment systems experience, autonomy, brand-voice management, and familiarity with developer communities.
Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, Replit, X (Twitter), LinkedIn, Reddit, Apple App Store, Google Play Store, Claude, ChatGPT
1mo
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User Operations Specialist, Platform Responsibility
San Jose, California, United States
$70k-$104k/yr OnsiteFull Time
Bachelor's degree; technical support or user/product operations experience; understanding of mobile-video products; basic coding and data skills (Excel formulas, SQL, Python/pandas/numpy); flexibility for shift work.
Microsoft Excel, SQL, Python, pandas, numpy
1mo
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Apple Ads - Platform Operations Business Specialist
Cupertino, California, United States
OnsiteFull Time
Provide cross-functional business solutions and external support for Apple Ads customers; collaborate with internal and external partners and advocate for the Apple Ads business.
3w
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Administrative Specialist - Travel & Expense
Emeryville, California, United States
HybridFull Time
3+ YOERequires 3+ years coordinating business travel, expense reports, or administrative support; executive travel experience; Concur or similar platform experience; strong policy, communication, organization, and confidentiality skills.
Concur, Microsoft Outlook, Microsoft Teams, Microsoft Excel
2w
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Product Specialist
Mexico City or San Francisco or Denver or Austin or Australia or India or Ireland or Turkey
$440k-$550k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, technical support, or client services with technical teams; project management, technical platform expertise, data analysis, and fluent English communication skills.
Coursera, Udemy
1w
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Asset Intelligence & Digital Twin Specialist
New York City or Austin or Washington or Chicago or Baltimore or Miami or Seattle or Portland or San Francisco or Los Angeles
$153k-$228k/yr OnsiteFull Time
10+ YOEBachelor’s degree in a relevant discipline and 10+ years supporting digital delivery, BIM, asset information management, digital twins, or interoperability in infrastructure programs; advanced platform and data integration expertise required.
Building Information Modeling (BIM), Geographic Information Systems (GIS), Common Data Environment (CDE), Enterprise Asset Management (EAM), LiDAR, UAS, Bentley iTwin, Bentley OpenRoads, Bentley ProjectWise, Autodesk Construction Cloud, Autodesk Tandem, Bentley ContextCapture, Leica Reality Capture Solutions, Pix4D, Autodesk ReCap, RealityCapture, DroneDeploy, ArcGIS Pro, ArcGIS Enterprise, FME, IBM Maximo, Hexagon Enterprise Asset Management, Cityworks, Cartegraph, AASHTOWare Asset Management Solutions, CAD, ISO 19650