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2 process improvement analyst jobs at 2 companies in Queensbury, NY

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Customer Experience (CX) Business Analyst
Rutland, Vermont, United States
$74k-$96k/yr OnsiteFull Time
Casella Waste Systems
Casella Waste SystemsNASDAQ: CWST: Regional provider of solid waste and recycling services.
3+ YOEBachelor's degree or equivalent experience; 3+ years in business analysis, customer support systems, customer experience, or contact center technology. Requires data analysis, dashboard development, reporting, process improvement, and cross-functional project skills.
Microsoft Excel, Power BI, Tableau, CRM, IVR, CCaaS, Agile
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Business Systems Analyst 2 (NY HELPS)
Rotterdam or Schenectady County or Albany
$87k-$110k/yr OnsiteFull Time
New York State Education Department
New York State Education Department: State agency overseeing education and professional licensing in New York
7+ YOESeven years of business analysis experience required, with degree substitutions available; experience must include requirements elicitation, process improvement, documentation, SDLC validation, testing, risk identification, and stakeholder communication.
SDLC
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