27 process improvement director jobs at 20 companies in Arlington, MD
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Senior Personnel Operations & Process Improvement Analyst
Fort Meade, Maryland, United States
OnsiteFull Time
5+ YOEActive TS/SCI w/ Poly, minimum 5 years relevant experience, experience leading directorate-wide projects, authoring technical correspondence, process improvement, personnel metrics, and proficiency with Microsoft 365 tools.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft Power Automate, Microsoft Power Apps, Microsoft Power Query
1mo
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East Region Business Performance Improvement - Supply Chain and Operations - Strategic Sourcing Associate Director
Washington or New York City or Boston
$163k-$278k/yr HybridFull Time
9+ YOEBachelor's degree,9+ years in consulting or supply chain/operations,experience in strategic sourcing,procurement,contract and supplier management,process improvement,financial modeling,leadership,and business development; proficiency with Microsoft Office and analytics tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Access, Tableau, Power BI
3mo
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Director, Finance Transformation | Office of CFO Advisory | Corporate Finance
New York City or Washington or Atlanta or Los Angeles or Houston or Boston or Miami or Chicago
$109k-$224k/yr HybridFull Time
5+ YOE5+ years relevant experience (Director) with proven finance transformation and project leadership; Bachelor's degree; expertise in process improvement, automation/AI, finance and accounting practices; client-facing skills; ability to travel as needed.
Microsoft Visio, Microsoft PowerPoint, Microsoft Excel
1mo
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Director, Operations
Washington, District of Columbia, United States
$102k/yr HybridFull Time
5+ YOEBachelor's required (Master's preferred); 5+ years operations/fulfillment experience; supply chain, vendor management, forecasting, KPI tracking; Salesforce, Magento, Microsoft Excel, FTP/API familiarity; team leadership and process improvement.
Salesforce, Magento, Microsoft Excel, FTP, API
1mo
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Director of Patient Services
Greenbelt, Maryland, United States
$110k-$125k/yr HybridFull Time
4+ YOE3+ MgmtLead patient access and contact center operations, drive process improvement, manage leaders, oversee analytics, workforce planning, and technology to improve patient experience and revenue.
EMR, CMS, PMS, CRM, IVA
3mo
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Director of Accounting
Baltimore, Maryland, United States
$145k-$160k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years accounting in healthcare/senior living; CPA; 5+ years in management; BS/BA in Accounting/Finance; GAAP knowledge; oversee close processes and audits; system improvements.
1mo
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Division Director, Hospital Division
Arlington, Virginia, United States
$123k-$234k/yr OnsiteFull Time
7+ YOE10+ MgmtBachelor's required (Master's preferred), 7+ years progressive physician practice management (10 years practice management experience preferred); expertise in financial, HR, operational management, strategy, transformation, and process improvement.
2mo
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Director of Underwriting
Arlington, Virginia, United States
$165k-$185k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8+ years life insurance underwriting experience including complex case review, proven leadership, knowledge of medical underwriting, mortality and reinsurance, experience with process improvement, automation, KPIs, and underwriting systems.
Microsoft Excel
3w
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Director, Title & Registration
Baltimore or Owings Mills or United States
$133k-$182k/yr OnsiteFull Time
10+ YOE10+ years of progressive operations or service delivery leadership, large-scale change management, budget and cost management, automation, process improvement, and experience leading people leaders.
Autofleet
1w
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Senior Director, FP&A
Bowie, Maryland, United States
$170k-$210k/yr OnsiteFull Time
15+ YOE8+ MgmtBachelor’s degree in accounting, finance, or related field; 15+ years in FP&A or corporate finance; 8+ years of management; process improvement, financial modeling, executive reporting, and advanced Excel skills.
Microsoft Excel, Oracle, Hyperion SmartView
4w
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Associate Director, Technology Solutions
Frisco or Louisville or Arlington or Washington or Chicago
$142k-$196k/yr OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree,6+ years technical leadership,2+ years management,experience with operations/technology/process improvement and AI-first mindset.
1mo
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Assistant Medical Director - Hospital Medicine
Silver Spring, Maryland, United States
$275k-$490k/yr OnsiteFull Time
Licensed MD or DO with residency completion, hospital medical staff privileges, physician partnership status; preferred administrative, financial, leadership, process-improvement, and project-management experience.
1mo
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Senior Human Resources Director - Shared Services
New York or Philadelphia or Reston
$173k-$221k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree, 15+ years progressive HR experience with 5+ years leading large HR service delivery teams; experience with HR technologies, process improvement, governance, analytics, vendor and budget management.
SAP SuccessFactors
1mo
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Director of Call Center Operations
Greenbelt, Maryland, United States
$110k-$125k/yr HybridFull Time
4+ YOE3+ MgmtExperienced call center leader with call center operations, workforce planning, performance management, process improvement, and technology implementation experience; bachelor\u0002s preferred; high school required.
CRM, EMR, CMS/PMS, AI assistants, IVA platforms, workforce management software, contact center software
2w
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Director of Strategic Operations - Payment Network
Riverwoods or McLean
$187k-$235k/yr OnsiteFull Time
8+ YOEBachelor's degree or military experience, 8+ years in payments project management, change management, consulting, or operations, and 5+ years supporting business clients; PMP and process improvement preferred.
EMV, 3-D Secure, Protect Buy
2w
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Director, Salesforce B2B Service Governance
Chicago or New York or Reston or Crum Lynne or White Plains
$150k-$225k/yr HybridFull Time
10+ YOE10+ years in Salesforce, CRM, service operations, or call center technology; B2B service transformation, strategic roadmaps, KPI-driven prioritization, process improvement, and team leadership experience required.
Salesforce Service Cloud, Salesforce Case Management, Salesforce Experience Cloud, Customer Portal, Partner Portal, Cresta, FIN, LivePerson, Qualtrics, ITSM, CTI, IVR, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
1mo
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Senior Human Resources Director - Shared Services
New York or Philadelphia or Reston
$173k-$221k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's in HR or business required; 15+ years progressive HR experience with 5+ years leading large HR service delivery teams; experience with HR technology, process improvement, compliance, and vendor/budget management; SHRM-SCP/SPHR/Lean Six Sigma preferred.
SAP SuccessFactors, HRIS
3mo
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Director Finance Service Delivery (VP, Chief Financial Office)
Baltimore, Maryland, United States
$127k-$223k/yr OnsiteFull Time
8+ YOEBachelor's or equivalent; 8+ years supporting procurement projects/programs in a procure-to-pay environment; experience leading solution teams, process improvement, procurement metrics, and stakeholder reporting.
Microsoft Excel, Microsoft Access, Microsoft Word
2w
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Associate Director of Recruitment and Admissions
Arlington, Virginia, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent education and experience; typically 5+ years in higher education recruitment, admissions, or enrollment management; CRM, student information system, analytics, communication, supervision, and process improvement skills.
Patriot Connect, Salesforce CRM, Banner, MicroStrategy, Microsoft Excel
1mo
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Associate Director, Cell Therapy Trade Compliance Operations
Gaithersburg, Maryland, United States
$116k-$174k/yr HybridFull Time
8+ YOEBachelor's degree and 8+ years in customs/import-export/trade compliance or global logistics in a regulated environment; FTZ/brokerage experience, operating model leadership, process improvement, stakeholder management.
Microsoft Excel, Power BI, Tableau, Smartsheet
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