6d
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Program Manager, Patient Experience
Roseville, California, United States
$114k-$172k/yr OnsiteFull Time, Temporary
Experience in patient experience program management, process improvement, project management, data analysis, and coaching leaders; clinical background (nursing) and patient-experience certification preferred.
2d
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Operations Manager
Roseville, California, United States
$53k-$73k/yr OnsiteFull Time
Experience improving processes, documenting SOPs, implementing KPIs/scorecards, leading projects, creating cross-department accountability, reading financial statements, and managing budgets.
EOS, Lean, Six Sigma
2w
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HR Innovation Manager
Yolo County, California, United States
$7k-$9k/mo HybridFull Time
Experience managing HRIS and ServiceNow implementations, applying Lean/process improvement, supervising staff, and driving digital transformation; must reside in California and complete Form 700.
ServiceNow
5d
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Senior Quality Assurance Analyst
Yolo County, California, United States
$6k-$8k/mo HybridFull Time
Monitoring and evaluating customer interactions, mentoring/coaching, analyzing quality data, using quality monitoring systems, and recommending process improvements.
4w
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Administrative Healthcare Fellow
San Francisco or Santa Rosa or Novato or Oakland or Emeryville or Palo Alto or Mountain View or Los Altos or Burlingame or Modesto or Tracy or Sacramento or Roseville or Davis or Amador County
$78k-$118k/yr OnsiteFull Time, Temporary
1+ YOEMaster's in healthcare administration or public health required (enrolled or recent graduate), 1 year recent relevant experience, leadership and communication skills, analytical and financial literacy, familiarity with process improvement (Lean/Six Sigma helpful), and proficiency with office software.
1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.