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1 process improvement specialist job at 1 company in Cobleskill, NY

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Call Center Quality Assurance Specialist 1 (NYHELPS)
Albany, New York, United States
$67k-$85k/yr HybridFull Time
New York State Education Department
New York State Education Department: State agency overseeing education and professional licensing in New York
6+ YOESix years of customer call center quality assurance experience, including project coordination, quality process oversight, knowledge base and script development, process improvement, and business requirement alignment. Associate or bachelor's degree may substitute for experience.
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