14 production support analyst jobs at 13 companies in Berkeley, CA
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Product Support Analyst
San Francisco, California, United States
$90k-$120k/yrHybridFull Time
Benchling: Cloud platform for biotechnology research and development.
5+ YOE5+ years in IT/support/product support; enterprise support experience; life science background preferred; strong communication; escalation ownership; familiar with logs, APIs, SSO, network basics.
ID.me: Provides secure digital identity verification and authentication services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
San Francisco or Denver or Madison or United States
$80k-$150k/yrHybridFull Time
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
3+ YOE3+ years insurance experience; strong analytics with SQL/Python/R/SAS; experience with Power BI; bachelor's degree required; product, pricing, filing, or actuarial support experience preferred.
Quince: Sells high-quality apparel and home goods at accessible prices.
Support product identification, sourcing, development, and publishing; retail math and reporting; organized with strong attention to detail; proficient with Excel and G Suite; product-focused and performance driven.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, G Suite
SK hynixKRX: 000660: Manufacturer of memory chips, flash storage, and image sensors.
5+ YOE5+ years compensation experience, Bachelor's in HR or equivalent, expert Excel, experience with Radford data and ADP WorkforceNow, strong compensation program and benchmarking knowledge, experience supporting engineering/production/manufacturing.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
Supports headcount planning, reconciliation, dashboard development, forecasting, and P&L reporting for Service/Product Support; requires strong financial modeling, OneStream/SAP/TM1 experience, Power BI and Excel skills.
Copilot, Power BI, OneStream, SAP, TM1, Microsoft Excel, Microsoft PowerPoint
Business Systems Analyst/ Enterprise Product Manager, Core Finance
Dublin, California, United States
$184k-$242k/yrOnsiteFull Time
SnowflakeNYSE: SNOW: Cloud-based platform for data storage, processing, and analytics.
5+ YOE5+ years in finance systems or product/business systems supporting Finance; hands-on Workday Financials configuration and reporting; integrations experience (EIB, Core Connectors, Studio, REST/SOAP); SQL and Snowflake desirable; strong finance/accounting knowledge.
NextpowerNasdaq: NXT: Provides integrated solar tracker and energy technology solutions.
3+ YOEExperience building/supporting quoting tools, CPQ familiarity, strong Excel and analytical skills, cross-functional communication, and experience integrating new products or business units into quoting processes.
10+ YOE10+ years IT business analysis/product experience in customer support; deep Salesforce Service Cloud expertise; strong AI/ML understanding; Agile/Scrum experience; excellent communication and stakeholder management.
SFDC Service Cloud, Salesforce Service Cloud, SFDC, Agile/Scrum, Voice of the Customer (VoC)
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
1+ YOE1–2 years software testing experience for networking/IP products, degree in CS/CE/EE, test automation and networking protocol knowledge, strong debugging and communication skills.
Lake Oswego or Walnut Creek or Seattle or Los Angeles or Sacramento or Portland
$23-$38/hrOnsiteFull Time
Columbia BankNASDAQ: COLB: Commercial and consumer banking services in the Western United States.
2+ YOE2+ years treasury management or sales support experience; advanced knowledge of treasury products and processes; strong communication, analytical skills; proficiency in PowerPoint, Excel, Word, Outlook, CRM.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, CRM, USLs, Virtual Technology Tools
Bethesda or Grand Prairie or Littleton or Orlando or Sunnyvale
$100k-$199k/yrRemoteFull Time
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Expert SAP functional experience with Product Compliance and EHS on S/4HANA; authoring functional specs, configuring systems, supporting testing, collaborating with ABAP developers, regulatory knowledge (REACH/RoHS/GHS/OSHA); U.S. citizenship required.