TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
0.5+ YOEBilingual English/Spanish QA analyst to monitor and score agent calls, perform CSAT analytics, create reports, support calibrations and training; 6+ months QA or call center experience preferred; must pass background checks and have strong communication and leadership skills.
LMI: Provides management consulting and digital solutions to government agencies.
10+ YOESupport BPFTI systems (FITT, TRIRIGA, WMS), enter and clean data, create reports, perform QA/QC, build/clean databases, develop queries, and support PMO with 10+ years experience and advanced degree combinations.
FITT, TRIRIGA, WMS, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint