U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
6+ YOE6–8 years data analysis experience, bachelor's degree or equivalent, CX/insights background preferred, proficiency with Qualtrics/Quantum Metric and Microsoft Office, strong analytics and communication skills.
Qualtrics, Quantum Metric, Microsoft PowerPoint, Microsoft Excel, Microsoft Word
Octapharma: Manufacturer of human protein therapies from plasma.
5+ YOE3+ MgmtBachelor's degree required; 5+ years in customer experience/VoC/journey optimisation, 3+ years leading teams. Experience with survey design, NPS/CSAT, data analysis, and project management; Qualtrics preferred.
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
5+ YOEBachelor's in a quantitative/business field (or equivalent experience), 5+ years in insights/analytics, 3+ years in media analytics, experience with A/B testing, data storytelling, and tools like Tableau/Power BI; strong communication and project skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Tableau, Power BI, Sequel, SPSS, Wincross, Sawtooth, SAS, Decipher, Qualtrics
Sonesta: Operates a global portfolio of diverse hotel and resort brands.
5+ YOE3+ Mgmt5+ years Rooms Division leadership, 3+ years in a director-level role, full-service hotel experience, strong knowledge of front office/housekeeping/security/shuttle/IT, proven KPI and financial management, team leadership and change management skills.
LPL FinancialNASDAQ: LPLA: Provides wealth management and brokerage services to financial advisors.
3+ YOEBachelor's degree and 3-6 years in service design, transformation, consulting, product or UX strategy; experience with journey mapping, facilitation, stakeholder influence, and AI/automation initiatives.
FigJam, Figma, Figma Make, Miro, Mural, Lucidchart, Microsoft PowerPoint, SmartSheets, Qualtrics, ChatGPT, Claude, Microsoft Copilot, Microsoft Teams, Microsoft SharePoint, Microsoft Office 365
3+ YOEBachelor's degree,3-6 years in service design/transformation/consulting or related fields,experience with journey mapping,workshop facilitation,stakeholder influence,and executive communication.
FigJam, Figma, Figma Make, Miro, Mural, Lucidchart, Microsoft PowerPoint, SmartSheets, Qualtrics, Microsoft Copilot, ChatGPT, Claude, Microsoft Teams, Microsoft SharePoint, Microsoft Office 365
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
8+ YOEBachelor's degree or equivalent, 8+ years experience in project management/CX/analytics, VoC and CX metric knowledge, strong analytics, communication, and stakeholder skills.
Qualtrics, Microsoft PowerPoint, Microsoft Excel, Power BI, Tableau
MSC Industrial Supply Co.NYSE: MSM: Distributor of metalworking and industrial maintenance products.
6+ YOE1+ MgmtBachelor's degree, six years of business management experience, one year of supervisory experience, advanced Excel, Microsoft Teams, PowerPoint, Word, and listed analytics tools required.
Qualtrics, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint, Microsoft Word, ServiceNow, Adobe Analytics, Tableau, Power BI, FullStory