New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
10 remote chat support jobs at 8 companies in New York City, NY
1w
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Online Chat Representative (Remote)
New York, New York, United States
$22-$26/hr RemoteFull Time
Customer service or online support experience, excellent written communication, strong typing, multitasking, professionalism, independent remote work, and problem-solving skills.
Online chat
2w
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Support Engineer (Remote)
New York City, New York, United States
RemoteFull Time
4+ YOE4+ years in technical support or similar; strong troubleshooting for web apps, APIs and logs; hands-on with AI tools; excellent written and spoken English.
ChatGPT, Claude, Copilot
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1mo
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QA & Technical Support Analyst (QA & Product Support) (Remote)
New York, New York, United States
RemoteFull Time
3+ YOE3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools.
Java VM, XML, TCP, Windows, Git, Codex, ChatGPT, FIX protocol
2w
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Client Support Specialist- Life Insurance
New York City, New York, United States
$55k/yr RemoteFull Time
2+ YOERequires 2+ years of client support experience, life insurance experience, high-volume chat and email support, strong prioritization, problem-solving, multitasking, writing, and customer service skills.
Microsoft Teams
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOE2+ years technical/IT support experience; advanced Windows workstation and intermediate networking skills; experience supporting application software; strong written/verbal communication and problem-solving; native-level English.
Windows, CRM, SQL, Claude, ChatGPT, Copilot, Monday Board, Salesforce, AWS, Microsoft Cloud services, iOS, Android, SaaS
1d
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App Dev & Support Services Engineer II
Somerset, New Jersey, United States
RemoteFull Time
5+ YOERequires 5+ years in DevOps, production support, SRE, or application operations; Kubernetes, Docker, Helm, Linux, cloud, scripting, monitoring, CI/CD, incident management, and troubleshooting experience.
Kubernetes, Docker, Helm, Linux, Apache Tomcat, Java, MySQL, Oracle, Python, Bash, Prometheus, Grafana, ELK, AWS, Azure, OCI, CI/CD, Jenkins, GitHub Actions, Terraform, Ansible, ChatGPT, GitHub Copilot, AI APIs
4w
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Customer Experience Specialist (Seasonal)
New York, New York, United States
$25/hr RemoteFull Time
Experience handling high-volume live chat and email support, strong communication and de-escalation skills, ability to learn admin tools, sports knowledge preferred, able to work nights and weekends.
Intercom
1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
1mo
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Staff Engineer, Site Reliability
New York City or Los Angeles or United States or Canada
RemoteFull Time
Hands-on Terraform expertise, proven AWS experience (EKS, RDS, networking, CDNs), production Kubernetes operation, CI/CD design, observability and alerting, on-call/incident management, cross-functional developer support, familiarity with AI tooling.
Ruby on Rails, AWS, Sidekiq, MySQL, Redis, Terraform, EKS, RDS, Kubernetes, CircleCI, GitHub Actions, Datadog, Sentry, PagerDuty, Cronitor, Claude, ChatGPT