4 remote help desk jobs at 3 companies in Charlotte, NC
5d
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Help Desk Manager
Charlotte, North Carolina, United States
$100k-$125k/yr HybridFull Time
4+ YOE1+ MgmtRequires 4+ years in help desk roles, 1–2 years supervising or managing, Mac hardware/OSX, remote-user support, Jira Service Desk, Office 365, MDM, and ability to lift up to 50 lbs.
Mac, OSX, Jira Service Management, Microsoft 365, MDM
5d
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IT Help Desk Technician
Charlotte, North Carolina, United States
$44k-$55k/yr HybridFull Time
4+ YOE1+ MgmtRequires 4+ years in help desk roles, Mac hardware/OSX, remote-user support, Jira Service Desk or similar, Office 365, MDM, and 1–2 years of supervisory or management experience.
Mac, OSX, Jira Service Desk, Microsoft Office 365, MDM
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
3w
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Technical Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Associate degree in IT-related field, experience supporting Windows server and networking, help-desk familiarity, remote access and workstation provisioning, strong communication and time-management skills.
EasyVista, Samange, Windows Server, Autodesk AutoCAD, Civil 3D, Bentley, Bluebeam, ETAP, EMTP, PowerShell, Microsoft 365, SharePoint, Azure Active Directory, Teams