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5 saas implementation manager jobs at 4 companies in Easton, MD

4w
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Implementation Advocate
Bowie, Maryland, United States
OnsiteFull Time
Inovalon
Inovalon: Cloud-based software for healthcare data analysis and quality.
2+ YOE2+ years implementing/supporting software in high-volume environments; knowledge of revenue cycle management, HIPAA/EDI standards, SaaS platforms, Windows/Linux, Microsoft Office; strong communication and project skills; Bachelor’s preferred.
Windows, Linux, Microsoft Office, Salesforce, ANSI X12, 835, 837, 270/271
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4w
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Implementation Advocate
Tampa or Bowie
$61k-$89k/yr OnsiteFull Time
Inovalon
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
2+ YOE2+ years implementing or supporting software in high-volume environments; healthcare RCM knowledge; HIPAA/EDI familiarity; SaaS experience; strong communication, organizational, and project skills; Bachelor’s degree preferred.
Windows, Linux, Microsoft Office, Salesforce, ANSI X12
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3w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
ZeroFox
ZeroFox: Provides external cybersecurity and digital risk protection services.
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
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1w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
Impruvon Health
Impruvon Health: Automated medication management and clinical workflow platform for providers.
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
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1mo
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Senior Manager, Enterprise Applications Engineering
Baltimore, Maryland, United States
$180k-$220k/yr OnsiteFull Time
Venable
Venable: Provides legal representation, legislative affairs, and complex litigation services.
7+ YOE3+ Mgmt7+ years implementing and supporting enterprise SaaS applications, 3+ years managing teams, enterprise Microsoft 365 and ServiceNow experience, Microsoft Entra ID/Intune, PowerShell, API/REST, ITIL knowledge, bachelor's or equivalent experience.
Microsoft 365, Microsoft SharePoint Online, Microsoft OneDrive for Business, Microsoft Teams, Microsoft Purview, ServiceNow, Microsoft Entra ID (Azure AD), Microsoft Intune, PowerShell, REST, webhooks, OAuth 2.0, SAML, SCIM, Zoom, Slack
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