2mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
3w
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Implementation Manager (Grants, Remote)
Portland or North America
RemoteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years client-facing SaaS implementation experience, strong communication and project management skills, technical aptitude, Microsoft Excel proficiency, report authoring (SSRS or Power BI) a plus.
Microsoft Excel, SSRS, Power BI, Jira, Cloud Coach, Autotask, Asana, CRM, ERP
2w
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Implementation Consultant
Portland, Oregon, United States
$95k-$115k/yr HybridFull Time
5+ YOE5+ years in implementation consulting or technical project management; strong SaaS and ecommerce knowledge; excellent communication, organization, and consultative skills; ability to manage multiple projects and improve processes.
2w
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Technical Implementation Manager II
Bethesda or Vancouver or Waltham
$55k-$87k/yr HybridFull Time
3+ YOE3+ years SaaS technical troubleshooting or onboarding experience, strong problem-solving and communication, advanced knowledge of ZoomInfo RevOS and CRM, ability to document integrations and mentor junior staff; relevant CRM/marketing automation certifications desirable.
ZoomInfo RevOS Platforms, CRM
3mo
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Project Manager
Tigard, Oregon, United States
HybridFull Time
2+ YOE2-4 years of IT consulting experience; 1-2 years in PM or coordination; SaaS or on-prem software implementation experience; Bachelor's degree in CS/IT/Environmental Science; PMP in progress or planned.
JIRA, SaaS, Agile/Scrum
1w
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Client Onboarding Specialist
Vancouver, Washington, United States
$25-$29/hr HybridFull Time
2+ YOE2+ years client-facing experience in software/SaaS preferred; strong project management, training, communication skills; proficiency in Microsoft Excel and Google Workspace; ability to manage multiple implementations and travel occasionally.
Microsoft Excel, Google Workspace, LOU
1mo
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Customer Solutions Specialist
Portland or United States
$70k-$80k/yr RemoteFull Time
3+ YOE3+ years in SaaS onboarding, implementation, customer support, or related roles; strong communication, organization, and project management; ability to deliver training, explain technical concepts, and manage multiple customers; familiarity with SaaS platforms and support ticketing systems; compliance/privacy experience a plus.
RadarFirst platform
3mo
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Gainsight Operations Analyst
Lake Oswego or Westminster or Atlanta
$91k-$125k/yr OnsiteFull Time
5+ YOE5+ years Gainsight administration and configuration, Journey Orchestrator and Rules Engine mastery, experience with Snowflake/SQL, integrations (PX/CC/CS), surveys/NPS/CSAT implementation, and strong project management in SaaS/AECO contexts.
Gainsight, Gainsight PX, Gainsight CC, Journey Orchestrator, Rules Engine, Snowflake, SQL, Domo, Tableau, Salesforce, G-Suite