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18 saas support specialist jobs at 14 companies in Pittsburg, CA

3w
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Reevo
Reevo: AI-native B2B revenue-platform serving marketing, sales, operations, and customer-success teams.
1+ YOERequires 1+ year of customer support or user operations experience in B2B SaaS or technology, strong written and verbal communication, product curiosity, ownership, and comfort working with ambiguity.
Pylon, Zendesk, Intercom, Salesforce, HubSpot
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1w
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Technical Support Specialist
Austin or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$57k-$90k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
2+ YOERequires 2–3 years supporting technical products, SaaS or mobile experience, technical education or equivalent, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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2mo
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
Rogo
Rogo: Financial AI platform automating research and workflows for investment banks, private equity firms, and asset managers.
1+ YOE1+ years in B2B SaaS customer support, strong written and verbal communication, organization, prioritization, analytical mindset, experience with high-volume chat/email queues and SLAs, and ability to collaborate cross-functionally.
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2mo
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Technical Support Specialist , UK
United Kingdom or San Francisco
£40k-£60k/yr RemoteFull Time
Nash
Nash: Delivery orchestration platform helping businesses manage deliveries through one integration.
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Datadog, New Relic, Grafana, Pylon, Zendesk
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1mo
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Senior IT Support Specialist
San Francisco, California, United States
$90k-$105k/yr OnsiteFull Time
Harness
Harness: Private software providing AI software delivery and DevOps automation to engineering teams.
5+ YOE5+ years IT support experience; hands-on hardware, OS, SaaS, and networking knowledge; user account management and onboarding/offboarding; experience with ticketing and project tools; strong communication and documentation; available for on-call support.
Okta, Kandji, Cisco Meraki, Google Workspace, Slack Enterprise Grid, Asset Panda, ManageEngine Endpoint Central, Carbon Black, Mimecast, FreshService, Atlassian, Zoom, Qualys, LastPass
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1mo
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Private public-benefit GovTech SaaS providing no-code administrative workflow software to government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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6d
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Copy of Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or San Francisco
$22-$23/hr RemoteFull Time
Rippling
Rippling: Unified workforce management platform for HR, IT, and Finance.
2+ YOEBachelor's degree and 2+ years of technical customer support experience in SaaS required, with API, integration, payroll, accounting, troubleshooting, and English communication skills.
API, CRM, QuickBooks Online, NetSuite, Sage Intacct, Xero, REST APIs, webhooks, OAuth, HRIS, Microsoft Slack, Microsoft 365
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6d
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Copy of Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or San Francisco or United States
$22-$23/hr RemoteFull Time
Rippling
Rippling: Unified workforce management platform for HR, IT, and Finance.
2+ YOEBachelor's degree and 2+ years of technical customer support experience in SaaS required, with API, integration, payroll, accounting, troubleshooting, and strong English communication skills.
Microsoft 365, Slack, QuickBooks Online, NetSuite, Sage Intacct, Xero, REST APIs, OAuth, HRIS, CRM
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6d
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Copy of Customer Support Specialist, Time Off Support
Utah or Nevada or California or New Mexico or Colorado or El Paso or Arizona or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or San Francisco or United States
$22-$23/hr RemoteFull Time
Rippling
Rippling: Unified workforce management platform for HR, IT, and Finance.
2+ YOEBachelor's degree and 2+ years of technical customer support experience in SaaS required. Requires API, integration, payroll, accounting, troubleshooting, time management, and English communication skills.
APIs, CRM, QuickBooks Online, NetSuite, Sage Intacct, Xero, REST APIs, webhooks, OAuth, HRIS, Slack, Microsoft 365
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2mo
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Associate Customer Support Specialist
San Francisco or New York City or United States
$55k-$65k/yr RemoteFull Time
Miter
Miter: Private construction software helping contractors manage payroll, HR, field operations, expenses, and finance.
0+ YOE0–2 years customer-facing experience; ability to ramp quickly on complex SaaS products; proficiency with help desk/ticketing systems; strong communication and troubleshooting skills.
Pylon, Zendesk, Intercom, Front
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2mo
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Support Content Specialist
San Francisco or New York City or United States
$127k-$245k/yr RemoteFull Time
Figma
FigmaNYSE: FIG: Collaborative design and product development platform.
5+ YOE5+ years building and maintaining knowledge or content programs for technical SaaS support; proficiency with Notion, Zendesk, Decagon; experience with AI-driven content workflows and systems integrations (API, webhooks, MCP); strong written communication.
Notion, Zendesk, Decagon, API, webhooks, MCP
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4d
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Revenue Specialist
San Francisco or Chicago or United States or United Kingdom or Germany or Australia
$99k-$113k/yr HybridFull Time
Culture Amp
Culture Amp: Australian SaaS employee-experience platform helping organizations improve engagement, performance, development, and people analytics.
2+ YOERequires 2+ years in Deal Desk, Sales Operations, Revenue Operations, or similar SaaS sales support; quote-to-cash knowledge; strong Salesforce skills; CPQ familiarity; and strong communication and attention to detail.
Salesforce, DealHub CPQ, Salesforce CPQ, MacBook
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2mo
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Senior IT Specialist
United States or Europe or Tel Aviv or San Francisco
$104k-$150k/yr RemoteFull Time
Viz.ai
Viz.ai: AI-powered clinical software helping hospitals detect disease, coordinate care, and guide patients to treatment faster.
4+ YOE4–6 years IT/SaaS experience; strong Windows and macOS knowledge; networking fundamentals; hands-on Okta, Microsoft Intune, and Jamf experience; troubleshooting, onboarding/offboarding, and user-support skills.
Okta, Microsoft Intune, Jamf, Windows, macOS
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1mo
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
Figma
FigmaNYSE: FIG: Collaborative design and product development platform.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
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1mo
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Information Technology (IT) Specialist
Palo Alto, California, United States
$100k-$125k/yr HybridFull Time
Allocate
Allocate: Private-markets operating system serving wealth advisors and fund managers with investment infrastructure.
3+ YOE3+ years IT support experience, proficiency with macOS/Windows and Google Workspace, knowledge of SaaS access management, security best practices, and SOC 2 compliance; bachelor's degree or equivalent experience.
macOS, iOS, Windows, Google Workspace, Slack, SAML, SCIM, OAuth, IdP, MDM, RMM, MSP, AWS, Microsoft Azure, Google Cloud
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3w
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IT Site Specialist
San Francisco, California, United States
$146k-$200k/yr OnsiteFull Time
Ramp
Ramp: Finance automation platform for business.
4+ YOERequires 4+ years of technical experience in enterprise IT, onsite support and SaaS administration, with expertise in Okta, Google Workspace, Slack, JAMF, identity management, SSO/SCIM, automation, and application portfolios.
Okta, Google Workspace, Slack, JAMF, Serval, Firstbase, SHI, CDW, Amazon, macOS, Windows, Python, SSO, SCIM, API
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2w
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Service Delivery Specialist
United States or New York City or San Francisco
$141k-$182k/yr RemoteFull Time
Check
Check: Private payroll infrastructure helping software platforms embed payroll, payments, tax filing, and benefits for business customers.
5+ YOERequires 5+ years in operations, service delivery, support, or related work; direct payroll or tax operations experience; B2B SaaS or fintech experience; strong communication and structured-data analysis skills.
Slack, Claude Cowork, Notion, Zendesk
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2w
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IT & Workplace Operations Specialist
Palo Alto, California, United States
$80k-$100k/yr OnsiteFull Time
Qualified Health
Qualified Health: Private healthcare AI platform helping health systems deploy governed, scalable artificial intelligence safely.
0+ YOERequires 0–2 years in IT support, office operations, or a related role; strong customer service, organization, communication, and SaaS administration skills; and onsite availability in Palo Alto five days weekly.
Rippling, Notion, Slack, Google Workspace
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