10 salesforce analyst jobs at 8 companies in Athens, GA
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Salesforce Business Analyst / Administrator
Stone Mountain, Georgia, United States
$98k-$128k/yrOnsiteFull Time
Lennox InternationalNYSE: LII: Manufacturer of heating, ventilation, and air conditioning equipment.
8+ YOEBachelor's degree and 8+ years of Salesforce Business Analyst/admin/project experience with Sales and Service Clouds; 5+ years BA experience, 3+ years as Salesforce admin; experience with requirements, UAT, training, reporting, and KPI design.
Salesforce, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud
LennoxNYSE: LII: Sells energy-efficient heating, cooling, and refrigeration systems and services.
8+ YOEBachelor's degree and 8+ years Salesforce BA/admin/PM experience; 5+ years business analysis, 3+ years Salesforce administration; expertise in Sales and Service Cloud, KPI/dashboard design, UAT, training, and stakeholder management.
Salesforce, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
3+ YOE3+ years IT or related experience with change management and data analysis; BS or equivalent; proficiency with Excel, ServiceNow, ScienceLogic, Salesforce; excellent writing and interpersonal skills.
Microsoft Excel, ServiceNow, ScienceLogic, Salesforce, Microsoft Office
USAN: Cloud-based contact center and multi-channel customer engagement solutions.
1+ YOE1–2 years in AI/NLP or contact center analytics; experience with RLHF, prompt engineering, LLMs, KPI monitoring, data curation, and translating policy into model constraints.
GPT-4, Claude, Llama, Microsoft Excel, Tableau, PowerBI, SQL, Amazon Connect Workspaces, Salesforce Service Cloud, Genesys, Nice, HubSpot, AWS
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
5+ YOESenior pricing analyst with 5+ years in financial analysis, pricing, and deal economics; strong Excel modeling; experience in data center/real estate or related fields.
Microsoft Excel, Salesforce, PowerPoint, Workday, Microsoft Word