15 servicenow analyst jobs at 7 companies in Covington, KY
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree in CS/IT or equivalent, 3+ years help desk/technical support experience, ability to obtain DOD 8140 IAT 1 certs within 6 months; familiarity with networks, account provisioning, ServiceNow, Microsoft 365, and endpoint support.
Microsoft 365, ServiceNow ITSM, Adobe, Microsoft Azure
2w
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Business Analyst
Cincinnati, Ohio, United States
HybridFull Time
Gather and document requirements, create and run test cases, write SQL queries, support production, and communicate with business and IT. Familiarity with Agile, API testing, and AI productivity tools preferred.
GitHub Copilot, Microsoft 365 Copilot, Postman, Rally, Jira, ServiceNow, SQL
1mo
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Deskside Analyst
Cincinnati, Ohio, United States
$24-$30/hr OnsiteFull Time
1+ YOEProvide deskside/field support for Windows and mobile devices, troubleshoot hardware/software and printers, use ticketing/incident tools, and deliver high-touch customer service in a healthcare setting.
Windows 10, Windows 11, iOS, Android, Microsoft 365, ServiceNow, VPN, WiFi
1mo
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IT Support Analyst
Monroe, Ohio, United States
OnsiteFull Time
CSafe: Providing temperature-controlled shipping solutions for pharmaceutical products.
2+ YOE2+ years help-desk or desk-side IT support, Microsoft Entra ID account administration, Exchange Online and Microsoft 365 familiarity, Windows device troubleshooting, basic networking, ticketing system experience, strong customer-service skills.
Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft 365, Intune, ServiceNow, Freshdesk, Tikit
2d
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Business Info Analyst II
Louisville or Indianapolis or Mason
HybridFull Time
2+ YOEBachelor's degree in a related field and 2+ years of operational or data analysis experience, including database structures, query tools, and reporting tools.
SQL, Microsoft Excel, ServiceNow
16h
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Enterprise Solutions Analyst II
Beavercreek or Cincinnati or Columbus
$84k-$127k/yr OnsiteFull Time
5+ YOEBachelor’s degree or equivalent experience and 5+ years in systems analysis, application support, or enterprise platform administration. Requires SQL, integrations, data flows, system configuration, Agile backlog management, and security governance experience.
SQL, Microsoft Visio, Lucidchart, LeanIX, ServiceNow, Salesforce, Application Programming Interfaces (APIs), Software Systems Development Life Cycle (SSDLC)
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience in CS/IT, 3+ years help desk/technical support, ability to obtain DOD 8140 IAT 1 cert within 6 months (CompTIA A+, Network+, CCNA Security, SSCP, or CND), ITIL preferred, working knowledge of networks and system architecture.
Microsoft 365, ServiceNow ITSM, Adobe
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience in CS/IT, 3+ years help desk/technical support, ability to obtain DOD 8140 IAT 1 certification within 6 months, working knowledge of networks, ITIL and Microsoft/Azure certs preferred.
Microsoft 365, ServiceNow ITSM, Adobe, Web browsers, Antivirus tools
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience, 3+ years help desk/technical support experience, ability to obtain DOD 8140 IAT 1 certifications within 6 months, working knowledge of networks and system architecture, ITIL/Azure certifications preferred.
Microsoft 365, ServiceNow ITSM, Adobe, PC, Mac
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience in CS/IT, 3+ years help desk/technical support, ability to obtain DOD 8140 IAT 1 certification within 6 months, experience with networks and system architecture; ITIL and Microsoft/Azure certs preferred.
Microsoft 365, ServiceNow, Adobe products, web browsers, antivirus tools
2w
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Senior IT Service Quality Analyst
Cincinnati, Ohio, United States
HybridFull Time
2+ YOEBachelor's degree in computer science or related field, or equivalent experience; 2+ years in ITSM or service quality; ITIL process, analytics, dashboards, and enterprise IT operations experience required.
Jira Service Management, ServiceNow, BMC Remedy, Jira, JQL, Microsoft Excel, Power BI, CMDB, ITAM, SAM
1d
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EUC Site Analyst - onsite end user support
Cincinnati, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years of IT support, advanced PC and iOS troubleshooting, Windows, Linux, macOS, networking, PowerShell or Bash, and ITIL/ITSM experience.
Intune, Microsoft SharePoint, Power BI, Microsoft Entra ID, Jira Service Management, ServiceNow, Microsoft Office 365, Microsoft Windows, Linux, macOS, iOS, Android, PowerShell, Bash, VMware, Hyper-V
1mo
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Administrative Support Analyst-TALENT NETWORK (Future Opportunities)
Dayton, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's degree in business, communications, or related field preferred, or equivalent experience; 5+ years in program coordination, administrative support, communications, or stakeholder engagement. Must meet federal contractor work eligibility and obtain DoD Secret clearance if required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, ServiceNow CRM
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
2mo
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Epic Certified Willow Pharmacy Applications Manager 6355647
Chicago or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$90-$95/hr OnsiteFull Time
4+ YOEMinimum 4 years as an Epic Willow analyst, Willow Ambulatory Epic certification required (Inpatient preferred). Manage pharmacy workflows, Omnicell and e-prescribing support, FDB load, ServiceNow/ITIL documentation, stakeholder liaison, offshore coordination, HIPAA compliance, and on-call rotations.
Epic, Willow Inpatient, Willow Ambulatory, Omnicell, FDB, Surescripts, ServiceNow, ITIL
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