26 servicenow analyst jobs at 20 companies in Everett, MA
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ServiceNow Software Asset Management (SAM) Analyst
Billerica or Chestnut Ridge or Hudson or Huntsville
$78k-$104k/yr OnsiteFull Time
3+ YOE3+ years SAM/ITAM experience, bachelor\u0002s or equivalent, ServiceNow SAM experience preferred, knowledge of licensing models, CMDB/ITSM familiarity, strong analytical and communication skills.
ServiceNow SAM, ServiceNow Discovery, SCCM, Intune, CMDB
2d
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IT Analyst - Experienced
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
ServiceNow, CMDB, Discovery, ITSM
1mo
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Systems Analyst Engineer
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
3+ YOEBachelor's in Computer Science or related field (or equivalent experience), 3-5 years as systems engineer, ServiceNow HRSD/ITSM experience, networking, databases, scripting/automation, and cloud platform familiarity (AWS/Azure/Google Cloud).
ServiceNow, ITSM, AWS, Azure, Google Cloud
2mo
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Service Desk Analyst
Boston, Massachusetts, United States
$21-$36/hr OnsiteFull Time
2+ YOEHigh school/GED required; 1-3 years related experience with 2+ years Service Desk/IT support in MS Windows/MS Office environments. Knowledge of Windows 10, macOS, iOS, Android, network fundamentals, Citrix, Microsoft infrastructure, Office 365, and ITSM (ServiceNow or Remedy).
Microsoft Windows 10, macOS, iOS, Android, Citrix, Microsoft Active Directory, Microsoft Exchange, Microsoft Office 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, EHR, Dell, Apple, HP, Ricoh
1w
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Security Analyst II, BU Info, Security
Boston, Massachusetts, United States
$72k-$82k/yr HybridFull Time
2+ YOERequires 2+ years of cybersecurity experience, familiarity with security tools, network protocols, operating systems, security technologies, and regulatory requirements. ServiceNow, ITIL, and security certifications are preferred.
Security Incident and Event Management (SIEM), Endpoint Protection Platforms, Firewalls, Vulnerability scanners, Intrusion Prevention & Detection Systems, ServiceNow, HIPAA, PCI-DSS, DMCA, NIST
1w
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Client Services Analyst, Field Services
Brighton, Massachusetts, United States
$49k-$68k/yr FieldFull Time
1+ YOEHigh school diploma and 1-3 years of IT support experience required, with PC and Macintosh troubleshooting. ServiceNow, healthcare IT, A+ and ITIL Foundations experience preferred.
ServiceNow, Cisco, Windows Active Directory, Microsoft Exchange, Remote Assist, DameWare, CITRIX, DHCP, VPN, VDI, VMware, SCCM, PC, Macintosh, LAN/WAN
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Principal Configuration Management Analyst (CSDM)
Westlake or Merrimack
OnsiteFull Time
3+ YOERequires 3+ years of data or process analysis, 3+ years of ITSM/ITIL service management, ServiceNow CMDB and CSDM experience, ITIL knowledge, and strong analytical, communication, and project management skills.
ServiceNow, ServiceNow CMDB, CSDM, ITIL
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Principal Configuration Management Analyst (CSDM)
Westlake or Merrimack
OnsiteFull Time
3+ YOE3+ years data/process analysis and 3+ years ITSM/ITIL experience; experience with CSDM and ServiceNow CMDB; strong analytical, communication, project management, and mentoring skills; perform CMDB migration, audits, reporting, and governance.
Common Service Data Model (CSDM), ServiceNow, CMDB, ITIL
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Senior Systems Analyst
Boston, Massachusetts, United States
$80k-$150k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years BA/system analysis experience, knowledge of financial instruments, SQL, experience with SDLC, change/incident management, Jira/Service Now, strong communication and stakeholder engagement skills.
SQL, Jira, Service Now
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Senior Systems Analyst
Boston, Massachusetts, United States
$80k-$150k/yr HybridFull Time
5+ YOEBachelor's degree in CS/Business/Economics/Finance, 5+ years BA/system analysis experience, knowledge of financial instruments, SQL, SDLC, Jira/Service Now, strong communication and problem-solving skills.
SQL, Jira, Service Now, SDLC
1w
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IT Support Analyst
Methuen or Andover or Wilmington or Lawrence or Haverhill
$60k-$100k/yr OnsiteFull Time
4+ YOEAssociate degree in computer science, information systems, or related field and 4+ years of onsite IT support, or equivalent experience; requires enterprise device, Windows, Office 365, ticketing, and infrastructure support.
Windows 10, Windows 11, Microsoft Office 365, Autopilot, Intune, Azure, Company Portal, Software Center, ServiceNow, Active Directory, Group Policy, MacOS, Linux
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Laboratory Informatics Analyst
Bedford, Massachusetts, United States
HybridFull Time
5+ YOEBachelor's degree required, minimum 5 years' experience, 2+ years with LIMS/LIS, hands-on lab experience (e.g., ELISA/immunoassays), CSV/validation experience, LIMS administration, and strong documentation and communication skills.
LabVantage LIMS, LabVantage Analytics, Physician’s Portal, Microsoft Power BI, ServiceNow, JIRA, Simoa®, PhenoCycler®, PhenoImager® Fusion, PhenoCode™ Panels
1mo
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr HybridFull Time
5+ YOEProvide desktop support including hardware configuration, troubleshooting, and ticketing; Windows 11, Office 365, SCCM experience; valid driver's license; 5+ years technical experience.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow, ITIL, SOX
14h
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Quality Assurance Analyst (Software)
Boston, Massachusetts, United States
$125k/yr OnsiteFull Time
2+ YOEBachelor's degree in a related technology field and 2 years of software testing, programming, or analysis experience; alternatively, 6 years of related experience. Requires QA, testing, documentation, and SDLC knowledge.
Microsoft Office Suite, Microsoft Excel, HASTUS, Oracle FMIS/HRCMS, ServiceNow, Agile, Scrum, Waterfall, Iterative
2mo
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Senior IT Business Analyst
Boston, Massachusetts, United States
$99k-$144k/yr HybridFull Time
3+ YOE3-5 years business analysis; Bachelor's in IT or related; strong communication; experience with Agile/Waterfall; experience with enterprise systems.
JIRA, ServiceNow, Miro, Lucidchart
1mo
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Principal/Senior IT Risk Analyst
Boston, Massachusetts, United States
$160k-$180k/yr OnsiteFull Time
10+ YOE10+ years in IT risk/audit/GRC, experience with RCSAs/KRIs, vendor risk/SOC reviews, strong writing and communication, knowledge of NIST/COSO/COBIT and US/global regulations; professional certs a plus.
Workiva, AuditBoard, ServiceNow, Drata, Vanta
3w
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Senior Group Risk Analyst - Quality Assurance
New York or Charlotte or Mount Laurel or Boston or Greenville
$72k-$118k/yr RemoteFull Time
5+ YOEUndergraduate degree or technical certification and 5+ years relevant experience. Proficient in risk management, issue management, analytics, MS Office/Excel and eGRC; strong communication and judgment; must complete TD Operational Risk Management certification within 12 months.
Microsoft Office, Microsoft Excel, eGRC ServiceNow, ServiceNow
1w
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Technology Application Support Analyst, Assistant Vice President
Quincy, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
10+ YOE10+ years IT/payments experience, bachelor’s preferred, strong incident/change/problem management, payment rails and SWIFT/ISO20022 knowledge, SQL/DB and Linux/scripting skills, monitoring and ITSM tool expertise.
Splunk, Dynatrace, Grafana, AppDynamics, Geneos, ServiceNow, Remedy, JIRA, AaaS, BluePrism, Cutover, Microsoft Excel, Oracle, SQL Server, SQL, NoSQL, Linux, Unix, Bash, Python, Java, Autosys, IBM MQ, Kafka, MFX, NDM, Websphere, Exadata, XML, JSON, AWS
1w
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Technology Application Support Analyst, Assistant Vice President
Quincy, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
10+ YOE10+ years IT experience in payments and support/SRE; bachelor’s degree preferred; expertise in incident, change and problem management; payments knowledge (ACH, Wire, RTP, SWIFT, ISO20022); SQL, Linux, scripting, monitoring and automation skills required.
Splunk, Dynatrace, Grafana, AppDynamics, Geneos, ServiceNow, Remedy, JIRA, AaaS, BluePrism, Cutover, Microsoft Excel, Oracle, SQL Server, Linux, Bash, Python, Java, Autosys, IBM MQ, Kafka, MFX, NDM, Websphere, Exadata, XML, JSON, AWS
3w
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Technology Risk Senior Analyst- Data, AI and Emerging Technology
Johnston or Phoenix or Iselin
HybridFull Time
5+ YOE5+ years technology risk or related experience; bachelor\u0002s degree required; familiarity with data engineering, AI/ML enablement, DevSecOps, RCSA, issue management, and stakeholder engagement.
Talend, AWS Bedrock, SageMaker, H2O.ai, MLflow, Galileo, Arize, Gloo, AgentCore, GRC Archer, ServiceNow, Splunk, Datadog, Qualys, Sonatype IQ, Nexus, Jira, Confluence, Microsoft Visio, Microsoft Excel, Tableau, Firco, Oracle EBS, Black Diamond Wealth, Python, SQL
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