3 servicenow analyst jobs at 2 companies in Haskell, AR
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USER SUPPORT ANALYST (Little Rock, AR, US, 72201)
Little Rock, Arkansas, United States
$55k-$90k/yrOnsiteFull Time
State of Arkansas: Provides essential public services and administration for Arkansas residents.
1+ YOEHigh school diploma or equivalent and one year of technical support experience with troubleshooting and customer interaction. Associate's degree in information technology or a related field is preferred.
Microsoft Windows, Microsoft Office 365, Active Directory, ServiceNow, Zendesk, VPN, Wi-Fi, DNS
State of Arkansas: Provides essential public services and administration for Arkansas residents.
1+ YOEProvide technical assistance for hardware, software, and network issues; document and track tickets; train end users; knowledge of Windows, Office 365, Active Directory; 1+ year support experience.
Microsoft Windows, Microsoft Office 365, Active Directory, ServiceNow, Zendesk, SQL
NTT DATA: Global provider of IT and business consulting services.
6+ YOE6+ years reviewing SDLC artifacts, 3+ years with Jira, 2+ years Agile/Scrum, undergraduate degree or Atlassian Jira certification, familiarity with Jira integrations and REST APIs.