28 servicenow analyst jobs at 20 companies in Mendon, MA
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ServiceNow Software Asset Management (SAM) Analyst
Billerica or Chestnut Ridge or Hudson or Huntsville
$78k-$104k/yr OnsiteFull Time
3+ YOE3+ years SAM/ITAM experience, bachelor\u0002s or equivalent, ServiceNow SAM experience preferred, knowledge of licensing models, CMDB/ITSM familiarity, strong analytical and communication skills.
ServiceNow SAM, ServiceNow Discovery, SCCM, Intune, CMDB
6d
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IT Analyst - Experienced
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
ServiceNow, CMDB, Discovery, ITSM
1mo
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Systems Analyst Engineer
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
3+ YOEBachelor's in Computer Science or related field (or equivalent experience), 3-5 years as systems engineer, ServiceNow HRSD/ITSM experience, networking, databases, scripting/automation, and cloud platform familiarity (AWS/Azure/Google Cloud).
ServiceNow, ITSM, AWS, Azure, Google Cloud
1w
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Client Services Analyst, Field Services
Brighton, Massachusetts, United States
$49k-$68k/yr FieldFull Time
1+ YOEHigh school diploma and 1-3 years of IT support experience required, with PC and Macintosh troubleshooting. ServiceNow, healthcare IT, A+ and ITIL Foundations experience preferred.
ServiceNow, Cisco, Windows Active Directory, Microsoft Exchange, Remote Assist, DameWare, CITRIX, DHCP, VPN, VDI, VMware, SCCM, PC, Macintosh, LAN/WAN
2mo
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Service Desk Analyst
Boston, Massachusetts, United States
$21-$36/hr OnsiteFull Time
2+ YOEHigh school/GED required; 1-3 years related experience with 2+ years Service Desk/IT support in MS Windows/MS Office environments. Knowledge of Windows 10, macOS, iOS, Android, network fundamentals, Citrix, Microsoft infrastructure, Office 365, and ITSM (ServiceNow or Remedy).
Microsoft Windows 10, macOS, iOS, Android, Citrix, Microsoft Active Directory, Microsoft Exchange, Microsoft Office 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, EHR, Dell, Apple, HP, Ricoh
1w
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Security Analyst II, BU Info, Security
Boston, Massachusetts, United States
$72k-$82k/yr HybridFull Time
2+ YOERequires 2+ years of cybersecurity experience, familiarity with security tools, network protocols, operating systems, security technologies, and regulatory requirements. ServiceNow, ITIL, and security certifications are preferred.
Security Incident and Event Management (SIEM), Endpoint Protection Platforms, Firewalls, Vulnerability scanners, Intrusion Prevention & Detection Systems, ServiceNow, HIPAA, PCI-DSS, DMCA, NIST
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Senior Systems Analyst
Boston, Massachusetts, United States
$80k-$150k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years BA/system analysis experience, knowledge of financial instruments, SQL, experience with SDLC, change/incident management, Jira/Service Now, strong communication and stakeholder engagement skills.
SQL, Jira, Service Now
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Senior Systems Analyst
Boston, Massachusetts, United States
$80k-$150k/yr HybridFull Time
5+ YOEBachelor's degree in CS/Business/Economics/Finance, 5+ years BA/system analysis experience, knowledge of financial instruments, SQL, SDLC, Jira/Service Now, strong communication and problem-solving skills.
SQL, Jira, Service Now, SDLC
1w
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IT Support Analyst
Methuen or Andover or Wilmington or Lawrence or Haverhill
$60k-$100k/yr OnsiteFull Time
4+ YOEAssociate degree in computer science, information systems, or related field and 4+ years of onsite IT support, or equivalent experience; requires enterprise device, Windows, Office 365, ticketing, and infrastructure support.
Windows 10, Windows 11, Microsoft Office 365, Autopilot, Intune, Azure, Company Portal, Software Center, ServiceNow, Active Directory, Group Policy, MacOS, Linux
1mo
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Laboratory Informatics Analyst
Bedford, Massachusetts, United States
HybridFull Time
5+ YOEBachelor's degree required, minimum 5 years' experience, 2+ years with LIMS/LIS, hands-on lab experience (e.g., ELISA/immunoassays), CSV/validation experience, LIMS administration, and strong documentation and communication skills.
LabVantage LIMS, LabVantage Analytics, Physician’s Portal, Microsoft Power BI, ServiceNow, JIRA, Simoa®, PhenoCycler®, PhenoImager® Fusion, PhenoCode™ Panels
14h
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Senior Business Analyst, Revenue Management
Arden Hills or Marlborough
$81k-$154k/yr HybridFull Time
8+ YOEBachelor's degree and 8+ years analyzing business requirements, documenting process flows, and testing functionality. Requires analytical, communication, problem-solving, project management, and cross-functional collaboration skills.
CPQ, Contract Lifecycle Management (CLM), Microsoft SharePoint, JIRA, Salesforce, Confluence, ServiceNow, SQL, Tableau, Agile
14h
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Senior Business Analyst, Revenue Management
Arden Hills or Marlborough
$81k-$154k/yr HybridFull Time
8+ YOEBachelor's degree and 8+ years analyzing business requirements, documenting process flows, and testing functionality; requires analytical, communication, project management, and pricing experience.
CPQ, CLM, Microsoft SharePoint, JIRA, Salesforce, Confluence, ServiceNow, SQL, Tableau
1d
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Senior Business Analyst, Revenue Management
Arden Hills or Marlborough
$81k-$154k/yr HybridFull Time
8+ YOEBachelor’s degree and 8+ years analyzing business requirements, documenting process flows, and testing functionality. Requires analytical, communication, project management, and sales or pricing experience.
Configure Price Quote (CPQ), Contract Lifecycle Management (CLM), Microsoft SharePoint, Salesforce, Jira, Confluence, ServiceNow, SQL, Tableau, X-Author Templates
20h
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Sr. Help Desk Analyst
Boston, Massachusetts, United States
$85k-$100k/yr HybridFull Time
2+ YOEAssociate's or bachelor's degree with 2 years of related experience, or 5 years of related experience. Requires Windows, Microsoft products, Google Workspace, Active Directory, networking, hardware, and help desk tool expertise.
Windows 10/11, Microsoft Office, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Google Workspace, Gmail, Google Drive, Google Sheets, Windows Active Directory, iPhone, iPad, Android, Mobile Device Management (MDM), LAN/WAN, ServiceNow, Dameware, SCCM, Confluence
11h
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Senior Conflicts Resolution Analyst
San Francisco or Austin or Boston or Denver or Los Angeles or Coral Gables or New York City or Palo Alto or San Diego or Washington or Seattle
$82k-$128k/yr OnsiteFull Time
5+ YOEFour-year college degree and 5+ years of conflicts experience required, including issue identification, research, and resolution recommendations. Strong communication, analytical, research, judgment, confidentiality, and prioritization skills required.
Intapp Open Conflicts, ServiceNow, Dun & Bradstreet, LexisNexis, iManage
4d
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Quality Assurance Analyst (Software)
Boston, Massachusetts, United States
$125k/yr OnsiteFull Time
2+ YOEBachelor's degree in a related technology field and 2 years of software testing, programming, or analysis experience; alternatively, 6 years of related experience. Requires QA, testing, documentation, and SDLC knowledge.
Microsoft Office Suite, Microsoft Excel, HASTUS, Oracle FMIS/HRCMS, ServiceNow, Agile, Scrum, Waterfall, Iterative
2mo
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Senior IT Business Analyst
Boston, Massachusetts, United States
$99k-$144k/yr HybridFull Time
3+ YOE3-5 years business analysis; Bachelor's in IT or related; strong communication; experience with Agile/Waterfall; experience with enterprise systems.
JIRA, ServiceNow, Miro, Lucidchart
1mo
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Principal/Senior IT Risk Analyst
Boston, Massachusetts, United States
$160k-$180k/yr OnsiteFull Time
10+ YOE10+ years in IT risk/audit/GRC, experience with RCSAs/KRIs, vendor risk/SOC reviews, strong writing and communication, knowledge of NIST/COSO/COBIT and US/global regulations; professional certs a plus.
Workiva, AuditBoard, ServiceNow, Drata, Vanta
4w
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Senior Group Risk Analyst - Quality Assurance
New York or Charlotte or Mount Laurel or Boston or Greenville
$72k-$118k/yr RemoteFull Time
5+ YOEUndergraduate degree or technical certification and 5+ years relevant experience. Proficient in risk management, issue management, analytics, MS Office/Excel and eGRC; strong communication and judgment; must complete TD Operational Risk Management certification within 12 months.
Microsoft Office, Microsoft Excel, eGRC ServiceNow, ServiceNow
2w
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Technology Application Support Analyst, Assistant Vice President
Quincy, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
10+ YOE10+ years IT/payments experience, bachelor’s preferred, strong incident/change/problem management, payment rails and SWIFT/ISO20022 knowledge, SQL/DB and Linux/scripting skills, monitoring and ITSM tool expertise.
Splunk, Dynatrace, Grafana, AppDynamics, Geneos, ServiceNow, Remedy, JIRA, AaaS, BluePrism, Cutover, Microsoft Excel, Oracle, SQL Server, SQL, NoSQL, Linux, Unix, Bash, Python, Java, Autosys, IBM MQ, Kafka, MFX, NDM, Websphere, Exadata, XML, JSON, AWS
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