19 servicenow analyst jobs at 11 companies in Springfield, TN
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ServiceNow Senior Business Systems Analyst
Dallas or St. Louis or Chicago or Philadelphia or Duluth or Brunswick or Boca Raton or Atlanta or New York City or Austin or Garden City or Nashville
$147k-$169k/yr OnsiteFull Time
4+ YOEBachelor’s in IT or equivalent, 4+ years business analysis with ServiceNow, ServiceNow CSA, ITIL v4, MS Office, Agile Scrum, strong communication and process-improvement skills.
ServiceNow, Workday, CRM, Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint
1mo
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Analyst II, Customer Experience Process (CCaaS/ServiceNow)
Malvern or Nashville
HybridFull Time
2+ YOE2+ years IT/analytical experience, proficiency with ServiceNow ITSM, Microsoft 365, conversational contact-center technologies; ITIL Foundations required; Lean Six Sigma Yellow Belt preferred.
ServiceNow, Microsoft 365, Nice Copilot, ServiceNow NowAssist
2w
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UAC Analyst (Mid)
Nashville, Tennessee, United States
OnsiteFull Time
3+ YOEBachelor's degree,3+ years in data analysis/BI in SLA-driven call center or service delivery,advanced Excel,Power BI/Tableau,SQL,ITSM platform experience (ServiceNow/Remedy),data governance and ability to obtain government security clearance.
Microsoft Power BI, Tableau, Microsoft Excel, SQL, ServiceNow, Remedy, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, SharePoint, Python, R
2mo
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Analyst, Security Inquiry Response Center (SIRC) (Canada)
Canada or United States or Hermitage or Nashville or Tampa or Saint John or Halifax or Toronto
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years information security experience; knowledge of information systems security, cyber security, IT audit, IT risk, compliance and vendor security risk; working knowledge of ISO, NIST, COBIT, SOC2; familiarity with GRC tools (e.g., ServiceNow); strong analytical skills.
ServiceNow, ISO 27017, NIST, COBIT, SOC2
3w
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Sr. IT Surgery Application Analyst
Franklin, Tennessee, United States
OnsiteFull Time
4+ YOEBachelor's in related field, 4+ years application/portfolio management experience, ServiceNow APM/CMDB/CSDM knowledge, project management experience, strong communication and analytic skills.
ServiceNow, APM, CMDB, CSDM
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Senior Analyst, AI Business & Transformation
Brentwood, Tennessee, United States
HybridFull Time
3+ YOE3+ years business/operations or analyst experience; daily hands-on use of AI tools; bachelor's degree; strong stakeholder, communication, process analysis, and AI governance knowledge.
Anthropic Claude, Microsoft Copilot, ChatGPT, ServiceNow, Microsoft 365
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Senior Specialist, Production Services Infrastructure Support Analyst
Nashville, Tennessee, United States
$59k-$99k/yr OnsiteFull Time
5+ YOEHands-on data center technician for physical infrastructure operations; bachelor's in computer science or 5-7 years data center experience; ServiceNow/DCIM experience preferred; strong troubleshooting and incident response skills.
ServiceNow, DCIM
2w
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UAC Analyst (Sr)
Nashville, Tennessee, United States
OnsiteFull Time
7+ YOEBachelor's degree and 7+ years experience designing performance measurement, advanced analytics, dashboards, and reporting for SLA-driven IT service or call center environments; expert Excel, visualization, SQL, ITSM experience; ability to obtain government clearance.
Microsoft Excel, VBA, Power Query, Microsoft Power BI, Tableau, SQL, ServiceNow, Remedy, Python, R, Microsoft Azure, AWS, Google Cloud, ETL, ITSM
1w
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UAC Analyst - Mid
Nashville, Tennessee, United States
$82k-$90k/yr OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years in data analysis, business intelligence, or operational reporting. Requires dashboards, SQL, Excel, BI tools, ITSM, SLA metrics, communication, and clearance eligibility.
Power BI, Tableau, Microsoft Excel, SQL, ServiceNow, Remedy, Microsoft Office Suite, Microsoft Teams, Microsoft SharePoint, Python, R, ETL, FedRAMP, NIST
2w
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UAC Analyst (Jr)
Nashville, Tennessee, United States
OnsiteFull Time
1+ YOEBachelor's or equivalent experience, 1+ years in data/BI/reporting, proficiency in Microsoft Excel and reporting tools, familiarity with ITSM platforms, strong English communication, ability to obtain government clearance.
Microsoft Excel, Microsoft Power BI, Tableau, ServiceNow, Remedy, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, SQL, Microsoft Project, Jira, Smartsheet, ITSM
1w
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UAC Analyst - Junior
Nashville, Tennessee, United States
$50k-$58k/yr OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience, 1+ year in data analysis or reporting, Excel proficiency, analytical communication skills, U.S. citizenship or green card, and Public Trust eligibility.
Microsoft Excel, Power BI, Tableau, ServiceNow, Remedy, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, SQL, Microsoft Project, Jira, Smartsheet, FITARA, FedRAMP, NIST
2w
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Operations Analyst (Jr)
Nashville, Tennessee, United States
OnsiteFull Time
1+ YOEBachelor's or equivalent experience,1+ years operations/analytics or call center experience,proficiency with Microsoft Office and collaboration tools,ability to obtain government security clearance.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, ServiceNow, Remedy, Microsoft Power BI, Tableau, Microsoft Project, Jira, Smartsheet
2w
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Operations Analyst - Senior
Nashville, Tennessee, United States
OnsiteFull Time
7+ YOEBachelor's degree,7+ years operations/data analysis experience in IT call center or service operations,expert Excel and dashboarding,experience with ITSM platforms,process improvement expertise,ability to obtain security clearance.
Microsoft Excel, Microsoft Power BI, Tableau, ServiceNow, Remedy, Python, R, SQL
1w
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UAC Analyst - Senior
Nashville, Tennessee, United States
$117k-$123k/yr OnsiteFull Time
7+ YOEBachelor's degree and 7+ years in data analysis or business intelligence; advanced Excel, Power BI, Tableau, and SQL; ITSM, ITIL, reporting, data governance, federal contracting, and stakeholder leadership experience.
Microsoft Excel, Power BI, Tableau, SQL, ServiceNow, Remedy, ITIL, Python, R, Azure, AWS, Google Cloud, FedRAMP, NIST, Power Query, PMP, HDI Support Center Analyst (HDI-SCA)
2w
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Operations Analyst (Mid level)
Nashville, Tennessee, United States
OnsiteFull Time
3+ YOEBachelor's degree,3+ years operations/data/IT call center analysis,advanced Excel,Power BI/Tableau,ITSM experience,strong communication and analytical skills,ability to obtain government security clearance.
Microsoft Excel, Microsoft Power BI, Tableau, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, ServiceNow, Remedy, Microsoft Project, Jira, Smartsheet
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Sr IT Analyst - Security
Brentwood, Tennessee, United States
OnsiteFull Time
6+ YOE6+ years information security/compliance experience; SOC1/SOC2 and HIPAA audit management; ISO 27001 and NIST framework expertise; GRC platform proficiency; CISSP/CISA/CISM/CRISC or ISO 27001 lead auditor preferred.
SOC 1, SOC 2, ISO 27001, NIST SP 800-53, NIST CSF, OneTrust, Vanta, Drata, ServiceNow, AWS, Azure, GCP
1d
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VENDOR OPERATIONS DATA ANALYST - 80076
Davidson County or Tennessee
$68k/yr HybridFull Time
3+ YOEBachelor's degree in a quantitative or related field, four years of relevant experience, or an equivalent combination. Requires advanced data analysis, Tableau dashboards, SQL, SAS, Python, Excel, and stakeholder communication skills.
TEDS, ServiceNow, NICE CXone, Tableau, SQL, SAS, R+, Python, XML, Microsoft Excel, Power BI, DBeaver, API
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Senior Specialist, Production Services Infrastructure Support Analyst
Nashville, Tennessee, United States
$59k-$99k/yr OnsiteFull Time
5+ YOEHands-on data center technician experience; ability to install and maintain servers, storage, and cabling; strong troubleshooting and incident response; lifting 50–70 lbs; familiarity with ticketing and DCIM tools.
ServiceNow, DCIM
2mo
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Epic Certified Willow Pharmacy Applications Manager 6355647
Chicago or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$90-$95/hr OnsiteFull Time
4+ YOEMinimum 4 years as an Epic Willow analyst, Willow Ambulatory Epic certification required (Inpatient preferred). Manage pharmacy workflows, Omnicell and e-prescribing support, FDB load, ServiceNow/ITIL documentation, stakeholder liaison, offshore coordination, HIPAA compliance, and on-call rotations.
Epic, Willow Inpatient, Willow Ambulatory, Omnicell, FDB, Surescripts, ServiceNow, ITIL
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