16 servicenow analyst jobs at 8 companies in Williamsburg, VA
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Senior IT Business Analyst - ServiceNow
Smithfield or Suffolk
$75k-$110k/yrOnsiteFull Time
Smithfield FoodsNasdaq: SFD: Produces and processes pork products and packaged meats worldwide.
5+ YOEBachelor's degree or equivalent with 5+ years IT experience, ServiceNow platform expertise, ITIL familiarity, Agile experience, strong analytical and stakeholder engagement skills.
OWT Global: Specialized technical services and operational support for defense technologies.
5+ YOEBachelor's degree in a technical discipline, 5+ years of cybersecurity experience, Secret clearance, U.S. citizenship, ServiceNow and DoD RMF expertise, and knowledge of NIST security frameworks.
ServiceNow, NIST SP 800-53, DoD 8500.2, RMF, System Security Plans (SSP), POA&Ms, ServiceNow GRC/IRM, ServiceNow Security Operations (SecOps), CNSSI 1253, UnitedHealthcare, Principal
Federal Reserve Bank of Richmond: Provides central banking and financial regulatory services.
3+ YOEBachelor’s degree or equivalent experience; 3–5 years in IT configuration management or analytics; ITSM, ServiceNow, CMDB, data analysis, problem-solving, documentation, and stakeholder communication skills.
Richmond or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Boston or Atlanta or Minneapolis or Dallas
OnsiteFull Time
Federal Reserve System: The central bank of the United States.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT configuration management or analytics; ServiceNow and CMDB experience; ITSM knowledge; strong analytical, communication, documentation, and problem-solving skills.
i360technologies: Delivers business consulting and technology solutions that support the mission of federal agencies.
6+ YOEBachelor's degree, 6+ years related experience with significant help desk/application support leadership, ServiceNow and user account administration experience, ability to pass federal background check and obtain Public Trust, US citizen or permanent resident.
i360technologies: Provides business consulting and technology solutions to federal agencies, specializing in Oracle Federal Financials support and shared-service operations.
6+ YOEBachelor's degree, 6+ years related experience with advanced application support, proven experience leading escalation management and support teams, ServiceNow experience, ability to obtain Public Trust clearance and pass federal background, U.S. citizen or permanent resident required.
i360technologies: A consulting firm delivering business and technology solutions that support federal agency missions.
6+ YOEBachelor's degree, 6+ years related experience with significant help-desk or application support leadership; ServiceNow and user account administration experience; ability to obtain Public Trust clearance and pass federal background check.
ServiceNow, ALM, FSMS, Oracle Federal Financials, ITSM
i360technologies: Provides business consulting and technology solutions that support federal agency missions.
6+ YOEBachelor's degree required, minimum 6 years testing experience, developing/executing test plans for enterprise applications, documenting defects, ability to pass federal background investigation and obtain Public Trust clearance; U.S. citizenship or permanent residency required.
Service Desk Analyst I (Shift: Sat - Wed 3:00 pm - 12:00 am EST) Req#1279)
Virginia Beach, Virginia, United States
$17-$24/hrOnsiteFull Time
ePlusNASDAQ: PLUS: Provides integrated IT solutions, managed services, and cloud infrastructure.
1+ YOEHigh school diploma, 1+ year customer service experience, knowledge of software/hardware, call tracking/ServiceNow, Microsoft Excel/Word/Outlook, strong verbal/written communication; IT certification or associate degree or 2 years help desk experience preferred.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
8+ YOE8+ years technical customer support experience with SaaS or low-code platforms, system testing, ticket documentation, user training, and strong communication and troubleshooting skills.
ServiceNow, Appian, Microsoft Power Platform, Jira, Freshdesk
Service Desk Analyst I - Req # 1369 (Shift Sun -Thurs 4pm - 1am EST)
Virginia Beach, Virginia, United States
$17-$24/hrHybridFull Time
ePlusNASDAQ: PLUS: Provides integrated IT solutions, managed services, and cloud infrastructure.
1+ YOEHigh school diploma, one year of customer service experience, strong written and verbal communication, software and hardware knowledge, and either two years of service desk experience, an associate degree, or an IT certification.
Microsoft Excel, Microsoft Word, Microsoft Outlook, ServiceNow
Service Desk Analyst I (Shift Mon-Fri 9am -6pm EST) REQ 1367
Virginia Beach, Virginia, United States
$17-$24/hrHybridFull Time
ePlusNASDAQ: PLUS: Provides integrated IT solutions, managed services, and cloud infrastructure.
1+ YOEHigh school diploma, one year of customer service experience, technical support knowledge, strong communication skills, and either two years of service desk experience, an associate degree, or relevant IT certification.
Microsoft Excel, Microsoft Word, Microsoft Outlook, ServiceNow
Service Desk Analyst I (Shift Mon-Fri 1am -10am EST) REQ 1372
Virginia Beach, Virginia, United States
$17-$24/hrRemoteFull Time
ePlusNASDAQ: PLUS: Provides integrated IT solutions, managed services, and cloud infrastructure.
1+ YOEHigh school diploma, one year of customer service experience, technical troubleshooting skills, strong written and verbal communication, and knowledge of Microsoft Excel, Word, Outlook. Service desk experience, associate degree, or IT certification also required.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook
i360technologies: A consulting and technology firm delivering business and technical solutions to support federal agencies.
6+ YOEBachelor's degree, 6+ years related experience with Oracle Federal Financials functional roles; ability to configure Oracle financial modules, lead requirements gathering and testing, pass federal background investigation.
Oracle Federal Financials, Oracle EBS 12.2, ServiceNow, GTAS, DATA Act
i360technologies: Provides business consulting and technology solutions in support of federal agencies.
6+ YOEBachelor's degree, 6+ years related experience in Oracle E-Business Suite architecture or integrations, ability to obtain Public Trust clearance, U.S. citizenship or permanent residency required.