6 software support engineer jobs at 1 company in Aberdeen, NC
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L2 Desktop Support Engineer
Liberty, North Carolina, United States
$55k-$65k/yrFieldFull Time
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide Tier 2 on-site desktop support, troubleshoot hardware/software, use ServiceNow, support multiple sites, work after hours/weekends, manage inventory and escalations per SLAs/KPIs.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
4+ YOEProvide L2 desktop support including troubleshooting hardware/software, configuring devices, using ServiceNow, managing LAN/WAN issues, coordinating repairs, supporting SLAs, traveling to multiple sites, and working after hours/weekends as needed.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide L2 desktop support across multiple sites, troubleshoot hardware/software, manage tickets in ServiceNow, coordinate repairs, and meet SLA/KPI targets.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEBachelor in computer science, 6+ years desktop/field support experience, experience with hardware/software troubleshooting, ServiceNow, SLA/KPI management, ability to travel between sites.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOE6+ years experience providing L2 desktop and field support, hardware/software troubleshooting, ServiceNow ticketing, LAN/WAN knowledge, ability to travel between sites and work after hours.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide L2 desktop support including hardware/software troubleshooting, ServiceNow ticketing, LAN/WAN troubleshooting, installations, inventory and warranty coordination; ability to travel to multiple sites and work after hours.