7 software support specialist jobs at 2 companies in Cedar Rapids, IA
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Support Services Specialist 100% - Downtown Campus
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor’s degree or equivalent relevant education and experience, 1–3 years supporting healthcare operations and software applications, Microsoft Office proficiency, strong communication, analytical, collaboration, and organizational skills.
Epic, Microsoft Office, Computerized Maintenance Management System (CMMS), electronic health record (EHR), WebTMA, TempTrak, PlumSense, Fieldwire, MobileView, KeyWatcher, Masterlocks, AeroScout, iPads, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word
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IT Support Specialist - Nights
Marion, Iowa, United States
$38k-$50k/yr OnsiteFull Time
1+ YOEAssociate degree or equivalent experience; 1+ year technical customer support experience; troubleshooting skills across hardware, software, networks, Microsoft servers, VMware, Windows, Active Directory, and O365.
Microsoft Servers, VMware, Windows Operating Systems, Active Directory, Microsoft O365, Microsoft Word, service management system, VOIP, WAN, LAN, routers
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Support Services Specialist 100% - Downtown Campus
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor’s degree or equivalent relevant experience, 1–3 years supporting healthcare operations and software applications, Microsoft Office proficiency, strong communication, customer service, analytical, and collaboration skills.
Epic, Microsoft Office, Computerized Maintenance Management System (CMMS), electronic health record (EHR), WebTMA, TempTrak, PlumSense, Fieldwire, MobileView, KeyWatcher, Masterlocks, AeroScout, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, iPads
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Help Desk Support Services Specialist II
Waterloo, Iowa, United States
OnsiteFull Time
Advanced Tier II support experience, hardware, operating systems, peripherals, enterprise software, networking, independent troubleshooting, documentation, and professional global communication required. Bachelor's degree preferred.
Active Directory, Office 365
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Clinic Services Specialist - Presurgical Evaluation Clinic 100%
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor’s degree or equivalent education and experience, 1+ year customer service experience, computer software proficiency, independent prioritization, and excellent written and verbal communication skills.
EHR, Microsoft Word, Microsoft Excel, Microsoft Outlook, EPIC
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Clinic Services Specialist - Presurgical Evaluation Clinic 100%
Iowa City or United States
OnsiteFull Time
1+ YOEBachelor’s degree or equivalent education and experience, 1+ year customer service experience, strong written and verbal communication, computer software proficiency, and ability to prioritize tasks independently.
Electronic Health Record (EHR), Microsoft Word, Microsoft Excel, Microsoft Outlook, EPIC
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Head, Interlibrary Loan
Iowa City, Iowa, United States
$55k-$70k/yr OnsiteFull Time
2+ YOE2+ MgmtMaster’s degree or equivalent education and experience; 2+ years of related lead or supervisory experience; library software experience; staff supervision; strong communication, troubleshooting, and decision-making skills.
Alma, ILLiad, Tipasa, RapidILL, Microsoft SharePoint, Leganto, HathiTrust, Article Galaxy Scholar