23 software support specialist jobs at 17 companies in Hickory, NC
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Software Support Specialist - ImagineBilling
Charlotte, North Carolina, United States
$60k-$70k/yr OnsiteFull Time
Provide technical support for healthcare billing software, troubleshoot client issues, document interactions, and communicate effectively; basic SQL and customer-support skills preferred.
SQL
1w
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Specialist - Software Engineering
Charlotte or Chandler
$120k-$125k/yr HybridFull Time
8+ YOERequires 8–10 years of software engineering experience with Kafka, Terraform, Ansible, Jenkins, Python, Shell scripting, GitHub, PostgreSQL, Linux, production support, and DevOps practices.
Ansible, Jenkins, Apache Kafka, Python, Terraform, Horizon, PostgreSQL, GitHub, Shell, Bash, KornShell, Linux, Kubernetes, OpenShift, Docker, Amazon Web Services (AWS), Microsoft Azure, GitHub Actions, Splunk, Grafana, Prometheus
1w
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Customer Support Specialist
Charlotte or Lake Oswego
$24/hr HybridFull Time
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM experience, strong communication, problem-solving, organization, and adaptability.
Windows, Microsoft Office, CRM, Salesforce
1w
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Customer Support Specialist
Lake Oswego or Charlotte
$24/hr HybridFull Time
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM management, communication, problem-solving, training, organization, and adaptability to AI technologies.
Windows, Microsoft Office, CRM, Salesforce
2w
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Specialist, Web Developer Support
Charlotte, North Carolina, United States
$5k/mo OnsiteFull Time
3+ YOEBachelor's degree in computer science or related field and at least three years of technology experience. Requires web development, troubleshooting, training, support, communication, and problem-solving skills.
SQL, Microsoft SQL Server, jQuery, JavaScript, Microsoft SharePoint, HTML, CSS, ASP.NET, VB.NET, Adobe Photoshop
3mo
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End User Support Specialist
Charlotte, North Carolina, United States
HybridFull Time
2+ YOE2+ years in a helpdesk/IT support role; strong problem-solving; knowledge of computer systems, mobile devices, hardware/software; excellent communication; customer service oriented.
Windows, Mobile devices, Hardware, Software, Knowledge base
1mo
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Technical Support Specialist - Tier I
Hickory, North Carolina, United States
OnsiteFull Time
Entry-level technical support role providing phone/chat/email support, diagnosing hardware/software issues, installing/configuring workstations, documentation skills, some computer familiarity, scheduling flexibility for after-hours and weekends.
1w
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Parts Support Specialist
Concord, North Carolina, United States
OnsiteFull Time
1+ YOE1–2 years parts/warehouse experience, familiarity with chassis/mechanical components, inventory/parts management software experience, ability to lift 50 lbs, reliable transportation, high school diploma or GED.
CDK, Reynolds & Reynolds, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Implementation Specialist
United States or Charlotte or Washington or Boston
$75k-$85k/yr RemoteFull Time
2+ YOE2+ years in software operations/implementation or project coordination; strong organization, written communication, and stakeholder coordination; comfortable supporting US and EMEA hours; travel to quarterly business reviews required.
Planhat
1mo
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Accounting Specialist
Huntersville, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years accounting experience supporting AP/AR/payroll, month-end reconciliations, general ledger, reporting, and internal controls; advanced Excel and office software proficiency; strong attention to detail and confidentiality.
Microsoft Outlook, Microsoft Excel, Adobe
2w
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IT Specialist (1709)
Huntersville, North Carolina, United States
$20-$27/hr OnsiteFull Time
2+ YOE2+ years IT support experience, high school diploma, troubleshooting hardware/software/networking, Active Directory and SAP exposure, endpoint management (SCCM, Ivanti EPM), DUO experience, strong communication.
Active Directory, SAP, SCCM, Ivanti EPM, DUO, Windows OS, Windows Server
4d
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Customer Care Specialist
Charlotte, North Carolina, United States
$20-$24/hr OnsiteFull Time
3+ YOERequires 3+ years in customer service or sales support, strong oral and written communication, organization, problem-solving, relationship-building, and proficiency with Microsoft Office software.
Microsoft Office
4d
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Senior Technology Operations Specialist
Raleigh or Charlotte or Atlanta
OnsiteFull Time
4+ YOEHigh school diploma and 4+ years in technology operations or technical support, with knowledge of hardware, software, networks, procedures, and technology compliance requirements.
ITIL, CompTIA A+, CompTIA Network+
3d
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AV & Technology Operations Specialist
Blowing Rock, North Carolina, United States
OnsiteFull Time
Hands-on AV and IT support experience, including professional AV equipment, troubleshooting, customer service, computer systems, networks, security, organization, and flexible event support.
microphones, amplifiers, mixers, projectors, displays, video systems, computers, workstations, monitors, printers
2mo
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Sr. Specialist Vehicle Diagnostics
Columbia or Charlotte or Novi or Fremont or San Francisco or Los Angeles or New York City
$130k-$160k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering, 8+ years experience in OTA software updates and vehicle diagnostics, expertise in diagnostic strategy and fault simulation, workshop support experience, valid driver's license and passport, ability to travel ~10%
Over-the-air (OTA), Guided Fault Finding (GFF)
1mo
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Specialist IT I (Onsite - Charlotte, NC)
Charlotte, North Carolina, United States
OnsiteFull Time
0+ YOEHigh school diploma, 0–2 years technical support or customer service experience, basic hardware/software/network troubleshooting, familiarity with Windows, macOS and Office 365; ticketing and communication skills.
Windows, macOS, Office 365
3w
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Applications Specialist : Hybrid 8a-5p EST Monday - Friday (NC, Elkin)
Elkin, North Carolina, United States
HybridFull Time
Prism Medical Products: Distributes home medical supplies for wound and ostomy care.
Providing application support, troubleshooting software and access issues, managing tickets, configuring and testing systems, maintaining user accounts, and delivering end-user training.
2mo
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Care Coordinator Auth Scheduling Specialist
Charlotte or Mint Hill
$21-$31/hr OnsiteFull Time
High school diploma/GED, computer and customer service experience; ability to obtain authorizations, coordinate referrals, schedule procedures, and review insurance coverage; medical records software and insurance knowledge preferred.
1mo
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Lead Service Engineer/Specialist
Charlotte, North Carolina, United States
$95k-$130k/yr FieldFull Time
3+ YOEProvide service and support for building controls, troubleshoot hardware/software, configure controllers and HMIs, perform commissioning, and support customers; 3+ years controls experience and bachelor\u0002s degree or equivalent.
Niagara N4, Distech, BACnet, LON, Eclypse Controllers, Facility Explorer, Metasys, Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx DCS, VBA, Python, Kepware OPC server, ThinManager, VMware
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