6 software support specialist jobs at 6 companies in Hudson Falls, NY
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Software Support Specialist
Latham, New York, United States
OnsiteFull Time
Tyler TechnologiesNYSE: TYL: Software and services for the public sector.
Previous software support or systems experience is a plus. Requires troubleshooting, analytical, organizational, communication, database, and relational database or SQL knowledge.
SQL, Microsoft Office, Microsoft Office, Microsoft Office
GE VernovaNYSE: GEV: Global energy providing power generation, electrification, and decarbonization solutions.
0+ YOETechnical troubleshooting of power assets, fault handling, documenting technical data, supporting parameter/software updates, ServiceNow case resolution, and willingness to work rotating 24/7 shifts and travel ~10%.
Marshall+Sterling: Employee-owned insurance brokerage serving businesses, individuals, and families with commercial, personal, benefits, equine, and wealth-planning services.
Business application support experience preferred; strong Microsoft 365 proficiency, troubleshooting, communication, presentation, training, and familiarity with AI tools required. Insurance licenses are a plus.
AMS360, BenefitPoint, ImageRight, WorkSmart, Salesforce, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Claude, ChatGPT, Microsoft Copilot
SUNY Schenectady County Community College: Public two-year community college providing transfer, career, training, and workforce-development education.
Perform complex information processing tasks including formatting, typing, revising and printing text, reports and budgets using word processing and related software.
Vermont Department of Children and Families: Vermont state government department providing child welfare, family support, disability, economic assistance, and child development services.
2+ YOERequires 2+ years in customer service with computer programs, clerical work, and data entry, or a bachelor's degree in human service or financial studies. Must make accurate decisions and manage difficult customer interactions.
Regeneron PharmaceuticalsNASDAQ: REGN: Biotechnology discovering and developing life-transforming medicines.
6+ YOEB.S. in life sciences or equivalent experience, 6+ years validation/QA experience preferred, knowledge of equipment/software/utility validation, regulatory compliance, protocol generation, and audit support.