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Mark Applied
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Senior Amazon Connect Application Architect
Charlottesville or Durham or Columbus or Boston or United States
$153k-$180k/yr RemoteFull Time
5+ YOE5+ years in contact center solutions with hands-on Amazon Connect and AWS experience; 4+ years technical leadership; serverless development, IaC, CI/CD, Python/Java/Node.js; strong CX integrations and analytics skills.
Amazon Connect, Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon Kinesis, DynamoDB, Amazon Connect Streams API, Amazon Bedrock, Terraform, AWS CloudFormation, Python, Java, Node.js, Amazon Connect Cases, Amazon Connect Customer Profiles, Contact Lens, Amazon Connect SDK, OpenAPI