Vice President - Business Solution Analyst - U.S. Consumer Cards (Hybrid)
Jacksonville or Irving
$126k-$188k/yrHybridFull Time
CitiNYSE: C: Global diversified financial services holding.
6+ YOE6+ years in product or creative roles managing complex business and technical solutions; experienced leader with strong communication, agile delivery, UX/product design knowledge, and ADA awareness. Bachelor’s required; Master’s preferred.
TapestryNYSE: TPR: Designs and retails luxury fashion accessories and lifestyle products.
Implement and support AI customer care solutions, perform business analysis and process optimization, develop test cases and QA, monitor AI performance metrics, and collaborate with cross-functional and vendor teams.