11 support analyst jobs at 5 companies in Eureka, IL
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Digital Operations Support Analyst
Peoria or Morton
$89k-$134k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
2+ YOECoordinate and upload operational data, support digital deployments, troubleshoot escalated help-desk tickets, create user stories and acceptance criteria, and collaborate with global dealer partners; 2 years experience preferred.
Digital Operations Support Analyst - Cat Customer Support
Peoria or Chicago or Westminster or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Experience supporting enterprise digital platforms, strong business analysis and continuous improvement skills, Agile familiarity, and proficiency with operational reporting and stakeholder communication.
AEM, DAM, eCommerce, Salesforce, Power BI, Tableau, Jira, Azure DevOps, Rally, Mingle, Microsoft 365, Excel, PowerPoint, Word, Teams
Digital Operations Support Analyst; Self-Service & AI
Peoria or Chicago or Irving
$98k-$158k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Test and validate AI-driven self-service, analyze case and digital performance data, convert repeat case drivers into scalable self-service/AI resolutions; experience with Salesforce and Microsoft Office; AI tooling experience and contact center knowledge preferred; bachelor's or equivalent experience preferred.
Salesforce, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Bloomington or Arkansas or Florida or Illinois or Indiana or Michigan or Missouri or Mississippi or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Wisconsin or West Virginia
$59k-$63k/yrHybridFull Time
Illinois Wesleyan University: Provides undergraduate liberal arts higher education and degree programs.
3+ YOE3+ years related experience administering CRM (Slate), writing SQL/CSS/JavaScript, supporting data requests, event support, forms and reporting; bachelor’s preferred; confidentiality and strong organizational skills required.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Manage dealer parts order fulfillment, identify and resolve supply chain and inventory issues, coordinate with distribution centers and dealers, and support continuous improvement initiatives.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
0+ YOEBachelor's in a technical field required, minimum cumulative GPA 3.0, 0-2 years relevant experience (internships/projects accepted); ability to gather requirements, support applications, integrate systems, and perform testing.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Lead BI role requiring dashboard and reporting development, data modeling, SQL, BI tooling, strong communication, accuracy, and ability to support leadership reporting.
Tableau, Power BI, Snowflake, Alteryx, Sidekick, Microsoft Copilot Studio, Github Copilot, SQL
Compensation & Provider Services Applications Analyst I
Peoria, Illinois, United States
$34-$39/hrHybridFull Time
OSF HealthCare: Integrated health system providing medical and hospital care services.
4+ YOEConfigure and maintain Qgenda schedules, support integrations, strong Microsoft skills, excellent communication, analytical skills; bachelor's in related field or HS plus 4 years' relevant application experience.
The Waldinger Corporation: Full-service mechanical, electrical, plumbing, and sheet metal contractor.
0+ YOE0-2 years service analyst experience, high school diploma/GED required, strong organizational and data analysis skills, ability to manage work orders, proposals, billing, and occasional travel.
The Waldinger Corporation: Full-service mechanical, electrical, and sheet metal construction contractor.
0+ YOEPerforms administrative and operational tasks, reviews and updates work orders, prepares quotes, supports billing, and collaborates with service teams; high school diploma/GED and 0-2 years service analyst experience.