24 support analyst jobs at 17 companies in Waterloo, NY
1mo
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Litigation Support Analyst
Ithaca or Buffalo or New Haven or Boston or Hartford or Albany or Syracuse or Litchfield or Stamford or Rochester
$29-$38/hr HybridFull Time
Harris Beach Murtha: Law firm providing legal representation and professional advisory services.
2+ YOE2+ years litigation support/eDiscovery experience required; bachelor’s preferred. Experience with SQL, LAW, and Relativity preferred. Strong analytical, multitasking, and communication skills; flexible hours including some nights.
SQL, LAW, LAW PreDiscovery, Relativity
3w
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Systems Support Analyst 1
Syracuse, New York, United States
$50k-$65k/yr HybridFull Time
1+ YOE1+ years systems support or operations experience; experience with Yardi and Microsoft tools; strong troubleshooting, organizational, and communication skills; ability to manage multiple requests.
Yardi, Microsoft Excel, Microsoft Outlook, Microsoft Teams, SQL
2mo
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Decision Support Senior Analyst
Dayton or New York City or Rochester or Ohio or New York
$65k-$109k/yr OnsiteFull Time
3+ YOEDegree or equivalent experience; 3+ years in finance/FP&A/decision support; strong P&L, forecasting and management reporting skills; financial accounting knowledge; Hyperion and Oracle Fusion experience preferred; experience using AI tools (Copilot, ChatGPT, Claude) preferred.
Hyperion, Oracle Fusion, Microsoft Copilot, ChatGPT, Claude
1mo
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IT Support Analyst
Rochester, New York, United States
$65k-$65k/yr OnsiteFull Time
1+ YOE1-3 years related IT experience; desktop and Microsoft 365 troubleshooting; experience with ticketing systems (Autotask, ConnectWise, Jira, Zendesk); basic networking fundamentals; eagerness to learn AWS.
Microsoft 365, AWS, Autotask, ConnectWise, Jira, Zendesk, Windows
2mo
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iWaste Support Analyst
Victor, New York, United States
$22-$26/yr OnsiteFull Time
Provide Tier 1/2 technical support for waste monitoring systems; troubleshoot hardware/software/connectivity, analyze device data, use NetSuite and Device Portal, and communicate with customers and field technicians.
iWaste, NetSuite, Device Portal, Salesforce, Microsoft Office, Microsoft Excel, Microsoft Word
2mo
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Decision Support Systems Analyst
Syracuse, New York, United States
OnsiteFull Time
3+ YOEBachelor's + 3 years IT experience or Associates + 5 years. Experience with relational databases (Oracle, SQL Server), Tableau, SSIS, PL/SQL, T-SQL, C#, Business Objects; Epic Clarity/Caboodle and healthcare experience preferred. Occasional night/weekend work.
Oracle, Microsoft SQL Server, Tableau, SSIS, PL/SQL, T-SQL, C#, Business Objects, Epic Clarity, Epic Caboodle
2mo
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Senior Associate, MES Support Analyst (39846)
Salt Lake City or Rochester or Melbourne
$69k-$147k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience, minimum 2 years related experience, familiarity with MES platforms, Microsoft Excel/Visio, strong problem-solving and communication skills.
FactoryLogix, Eyelit, Solumina, Zeus, ERP, PLM, Electronic Medical Records (EMR), Microsoft Excel, Microsoft Visio, Agile, Waterfall
6d
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IT Analyst
Rochester, New York, United States
OnsiteFull Time
2+ YOERequires 2–5 years of IT support or systems experience, troubleshooting skills, manufacturing experience, ERP familiarity, Windows support, and networking, operating system, and cybersecurity knowledge.
ERP, MES, QMS, Windows
1mo
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Cloud Citrix Analyst
Irving or Rochester or Knoxville or Boca Raton
HybridFull Time
Support and operate Citrix virtual apps/desktops across hybrid infrastructure; experience with VMware, Google Cloud, Windows Server/AD, ITIL practices; bachelor's in IT or equivalent.
Citrix DaaS/CVAD, NetScaler/ADC, VMware ESXi, vCenter, Google Compute Engine (GCE), ServiceNow, Provisioning Services (PVS), Machine Creation Services (MCS), Citrix Workspace
1w
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Applications Analyst II
Fairport, New York, United States
$70k-$85k/yr HybridContract
3+ YOERequires 3+ years in application development or configuration, strong problem-solving and communication skills, Microsoft Office experience, and availability for rotating on-call support. IT degree or equivalent experience preferred.
ETL, SSIS, C#, .NET, SQL, Cisco Tidal, Microsoft Office
3mo
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HD Analyst II
Syracuse, New York, United States
OnsiteFull Time
2+ YOE2+ years in IT support/HelpDesk; experience with HelpDesk software; retail POS/Back Office apps; 24/7 environment; strong networking understanding; able to work under pressure.
Windows, Restaurant Management Software, Microsoft Office, Networking Software
1mo
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Cloud Citrix Analyst
Irving or Boca Raton or Rochester or Knoxville
HybridFull Time
Experience supporting Citrix, hybrid infrastructure, VMware, Google Cloud, Windows Server and Active Directory; ITIL practices and strong troubleshooting and documentation skills.
Citrix DaaS/CVAD, NetScaler/ADC, VMware ESXi, vCenter, HCI, Google Compute Engine (GCE), ServiceNow, StoreFront, Provisioning Services (PVS), Machine Creation Services (MCS), Workspace, Windows Server, Active Directory
1mo
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Operational Analyst - Information Technology
Syracuse, New York, United States
$23-$27/yr OnsiteFull Time
Entry-level IT role supporting production operations, help‑desk triage, and IT documentation; requires high school diploma (associate preferred), attention to detail, communication skills, and basic computer/network knowledge.
ServiceNow, ServiceDesk, Jira, Fiserv, Finastra, FIS
2mo
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IT SCM Technical Analyst
Brighton, New York, United States
$64k-$96k/yr OnsiteFull Time
1+ YOEAssociate degree plus 1 year relevant experience (or equivalent). Requires business analysis, application configuration, testing, SQL/querying, Microsoft Office proficiency, Agile experience, and ability to provide after-hours on-call support.
Microsoft Office, SQL
5d
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Platform Operations Analyst
Rochester, New York, United States
$78k-$114k/yr HybridFull Time
2+ YOEBachelor's degree in a technical field or four additional years of related experience, plus 2+ years supporting application systems, platform configuration, SDLC knowledge, and data governance, security, and API concepts.
Creatio, Salesforce, ServiceNow, Microsoft Excel
2mo
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Junior GIS Analyst (Rochester, NY)
Rochester, New York, United States
OnsiteFull Time
Support civil engineering teams with GIS mapping, data management, spatial analysis, geodatabase maintenance, and occasional field data collection; strong attention to detail and ability to standardize GIS workflows.
GPS
3mo
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Network Operations Center (NOC) Analyst - Syracuse, NY
Syracuse, New York, United States
$22-$27/hr HybridFull Time
1+ YOEEntry-level NOC role requiring associate degree or equivalent experience; 1+ years IT support preferred; basic networking knowledge; monitoring tools familiarity; Windows/Linux administration; certifications helpful.
Monitoring tools, Windows, Linux, TCP/IP, DNS, DHCP, Routing, Switching
2mo
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Lead Program Performance Management Analyst
East Syracuse or Washington or New York or Virginia or Florida or Quincy or Arizona or Orlando
$116k-$181k/yr RemoteFull Time
8+ YOEBachelor's degree in business, engineering, or related field; 8+ years in technical, business, military, professional, or government contracting environments; expertise in MS Project, EVMS, scheduling, analysis, and proposal support.
Microsoft Project, Microsoft Office Suite, Deltek Cobra, EVMS, IMP, IMS, Open Plan
6d
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Epic Hospital Billing SBO Analyst
Ithaca, New York, United States
RemoteFull Time
3+ YOERequires 3+ years in technology, healthcare, or a related industry; Epic Resolute Hospital Billing Administration certification; application support, troubleshooting, requirements translation, and project management skills. Bachelor's degree preferred.
Epic Resolute Hospital Billing, Epic Foundation
1mo
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Senior Business Systems Technical Analyst (HYBRID OR REMOTE)
Syracuse or Charlotte
$91k-$120k/yr HybridFull Time
2+ YOEBachelor's degree, 2 years project management experience, business analysis experience, hands-on GDC and Monaco system support, SQL, intermediate Power BI, Python, and report design/maintenance skills.
GDC, Monaco, SQL, Power BI, Python
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