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23 support operations analyst jobs at 19 companies in Austin, TX

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Technical Support Analyst
Austin or United States
$60k-$77k/yr RemoteFull Time
CSC
CSC: Provides global business administration and compliance solutions.
3+ YOE3–4 years software support experience with Microsoft systems, strong customer service, case documentation, problem-solving, and communication skills; ability to learn Corptax products.
Corptax, Windows Server, IIS, SQL Server, SharePoint, Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, API
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2d
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WW RCC Business Operations Analyst
Austin, Texas, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Uses data and quantitative techniques to provide insights, recommendations, decision support, and operational performance improvements for Retail Customer Care.
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3w
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AI Operations Analyst
Austin, Texas, United States
$106k-$132k/yr RemoteFull Time
Industrial Electric Manufacturing
Industrial Electric Manufacturing: Manufacturer of custom electrical distribution and power control systems.
1+ YOE1–3 years in IT operations or support, hands-on experience with generative AI tools, strong communication, organization, and ability to manage intake, licensing, and user support for AI platforms.
generative AI tools, Microsoft Excel, Power BI, Salesforce, MuleSoft
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2mo
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Market Operations Analyst (APAC/Europe Session)
Austin or Chicago or London or Gurugram
OnsiteFull Time
Quantiq
Quantiq: Proprietary high frequency derivatives trading firm.
3+ YOEMonitor live trading during APAC/European sessions, analyze markets, calculate P&L, support tech incident resolution; 3+ years preferred, bachelor's in quantitative field preferred, Python and Excel experience, strong attention to detail.
Python, Microsoft Excel, Linux
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2mo
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Operations Control Analyst
Austin, Texas, United States
OnsiteFull Time
Wind Energy Transmission Texas
Wind Energy Transmission Texas: Operates high-voltage transmission systems to deliver renewable energy across Texas.
Maintains OSI Monarch SCADA; supports SCADA comms, RTU integration; adheres to NERC CIP; strong troubleshooting for hardware/software.
OSI Monarch SCADA, SQL, RTAC AcSELerator, DNP, MODBUS, TCP/IP, SCADA
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Senior Business Analyst – Controlled Research Support Program
Austin, Texas, United States
$75k/yr HybridFull Time, Temporary
University of Texas at Austin
University of Texas at Austin: Provides public higher education and conducts academic research.
5+ YOEBachelor’s degree and 5+ years as a business or systems analyst supporting IT or compliance initiatives; requires requirements analysis, process mapping, communication, KPI dashboards, financials, and U.S. work authorization.
Power BI, Microsoft Excel, Smartsheet, JIRA, Confluence, Tableau, NIST SP 800-171, CMMC
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Operations Applications Analyst - Austin, TX
Austin, Texas, United States
OnsiteFull Time
CWS Apartment Homes
CWS Apartment Homes: Invests in and manages luxury multi-family apartment communities.
Full-time role supporting Yardi applications and helpdesk tasks with strong customer service.
Yardi Voyager, Yardi Elevate, Yardi Screening, Yardi PayScan, Rent Café, Site Manager
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2mo
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Administrative Support Specialist
Cedar Park, Texas, United States
OnsiteFull Time
Family Hospital Management Company
Family Hospital Management Company: Operates and manages a network of emergency hospitals and clinics.
2+ YOEHigh school diploma or GED required (bachelor's preferred). 2+ years experience as an operations analyst or similar. Strong oral/written communication, organizational and analytical skills.
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2mo
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Administrative Support Specialist
Cedar Park, Texas, United States
OnsiteFull Time
Family Hospital Systems
Family Hospital Systems: Operates emergency rooms and hospitals providing primary and urgent care.
2+ YOEHigh school diploma or GED required; Bachelor\u0002s preferred. 2+ years operations/analyst experience. Strong oral/written communication, interpersonal, organizational, and analytical skills.
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Administrator (Support & Operations)
Austin, Texas, United States
OnsiteFull Time
HCLTech
HCLTechNational Stock Exchange of India: HCLTECH: Global provider of information technology services and software consulting.
Independently resolve support tickets, handle on-call escalations, perform root cause analysis, meet SLAs, maintain knowledge bases, and coach analysts.
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IT Operations & Service Management Analyst
Austin, Texas, United States
OnsiteFull Time
Kendra Scott
Kendra Scott: Designs and retails jewelry, accessories, and lifestyle products.
2+ YOE2+ years end-user services experience, proficiency supporting Windows and iOS, knowledge of Meraki, Microsoft O365, Azure AD, WorkspaceOne, Bomgar, ServiceNow, ITIL, strong customer service and troubleshooting skills.
Meraki, Microsoft O365, Azure AD, WorkspaceOne, Bomgar, ServiceNow, Windows, iOS, ITIL
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2mo
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Senior SAP Business Analyst - Manufacturing Operations
Waco or Dallas or Fort Worth or Temple or Austin
HybridFull Time
Uzin Utz North America
Uzin Utz North AmericaXetra: UZN: Manufacturer of flooring installation systems and subfloor preparation products.
7+ YOEBachelor's in related field, 7+ years hands-on SAP experience supporting manufacturing (S/4HANA preferred), strong expertise in MRP/production/procurement/SD/master data/product costing, advanced Microsoft Excel, Smartsheet experience preferred.
SAP S/4HANA, SAP ECC, Smartsheet, Microsoft Excel, Microsoft Visio, SAP Analytics Cloud
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2w
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Senior Retirement Analyst
Austin, Texas, United States
HybridFull Time
Apex Fintech Solutions
Apex Fintech Solutions: Digital custody and clearing infrastructure for financial services firms.
Experience managing full lifecycle retirement account operations, knowledge of IRS/ERISA/FINRA/SEC rules, tax reporting (1099-R/5498), customer support, process improvement, and strong analytical and communication skills.
Microsoft Office, Microsoft Excel, SQL, Claude AI, FIRE, IRIS
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3d
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Sales & Marketing Analyst
Austin, Texas, United States
OnsiteFull Time
Rezdy
Rezdy: B2B software for managing tour and activity bookings.
0+ YOE0–3 years in sales or revenue operations, CRM administration, or sales support; HubSpot or comparable CRM experience; data, reporting, dashboard, communication, and collaboration skills.
HubSpot
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2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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1mo
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Member Operations Analytics
Austin, Texas, United States
OnsiteFull Time
Base Power
Base Power: Providing residential battery systems and retail electricity services.
4+ YOE4+ years in analytics or workforce management for frontline teams; strong SQL and BI tools skills; workforce modeling, forecasting, SLA tracking, and experience with support platforms.
SQL, BI tools
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1w
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Compliance Analyst Sr - Operations and Planning
Taylor, Texas, United States
$106k-$145k/yr OnsiteFull Time
ERCOT
ERCOT: Managing the electrical grid and power markets in Texas.
5+ YOESupport NERC and ERCOT compliance through risk identification, control assessment, RSAW and evidence preparation, audit coordination, and remediation; bachelor's required; 5+ years preferred.
SQL, Cognos, Python, Archer GRC
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1w
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BON 26-19 Strategic Policy Analyst (Management Analyst IV)
Austin, Texas, United States
OnsiteFull Time
Texas Department of Public Safety
Texas Department of Public Safety: Protecting and serving the citizens of Texas through public safety.
8+ YOERequires 8 years in public administration, policy, organizational development, government operations, project management, budgeting, legislative analysis, or consulting; 5 years supporting statewide planning and budgeting documents; and a four-year degree or equivalent experience.
Microsoft 365, CAPPS, ABEST, USAS
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2d
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BUSINESS ANALYST L5
Austin, Texas, United States
$80k-$158k/yr OnsiteFull Time
Wipro
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
8+ YOERequires 8–10 years of experience, technical support skills, macOS proficiency, data analysis, cross-functional communication, problem-solving, and familiarity with Tableau and CRM platforms.
macOS, Numbers, Safari, Tableau, CRM
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6d
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Business Analyst IV (Senior LTC Production Support BA) (AUSTIN, TX)
Austin, Texas, United States
OnsiteFull Time
Texas Health and Human Services
Texas Health and Human Services: Administers public health programs and social services in Texas.
Experience with HHSC Medicaid programs, Texas Medicaid LTC systems, user acceptance testing, Agile development, project coordination, business requirements, and oversight of business analysis work.
Agile Methodology, Microsoft Teams, TMHP CMS, LTC Provider, SAS, TMHP LTC Online Portal
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