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2 support operations analyst jobs at 2 companies in Muncie, IN

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Information Technology - IT Business Analyst
Noblesville, Indiana, United States
OnsiteFull Time
SMC North America
SMC North AmericaTokyo Stock Exchange: 6273: Manufacturer of pneumatic and automatic control equipment for industry.
1+ YOEAssociate's degree or equivalent experience, 1+ year supporting business processes through data analysis and technology solutions, enterprise applications knowledge, reporting and documentation experience, and ITSM or ITIL familiarity.
Microsoft 365, Power BI, MFA, Identity Management, IT Service Management, ERP
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Service Desk Analyst
Carmel, Indiana, United States
HybridFull Time
Everwise
Everwise: Member-owned financial institution offering personal and business banking services.
1+ YOEProvide Tier 1 IT support, document tickets, escalate complex issues, configure and deploy user devices, support ATM/ITM operations, and produce reports for continuous improvement.
ServiceNow, Microsoft Word, Microsoft Excel, Microsoft Outlook, iOS
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