2w
Save
Mark Applied
Hide
Toll Technology Consultant - Operations/CCaaS Specialist
Arlington or Austin or Boston or Chicago or Dallas or Denver or Newark or New York City or Oakland or Oklahoma City or Parsippany or Philadelphia or San Diego or Seattle
$127k-$248k/yr OnsiteFull Time
9+ YOEBachelor's in related field + 9 years relevant experience (or 13 years without degree). Expertise in CCaaS platforms, generative AI for customer service, toll systems lifecycle, procurement, implementation and technical delivery.
Amazon Connect, NICE CXone, Five9, Genysys, ServiceNow